Outlook

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Enable Outlook integration:

 

Enabling this option will add new OutCALL toolbar to Outlook

 

Example: Select this option and open the Outlook. Bellow the standard Outlook menu bars OutCALL toolbar should be visible

Field Type: Check box

 

 

 

Enable Outlook features in OutCALL:

 

Should Outlook Contacts database be used when placing/receiving calls

 

Example: Select this option to save/retrieve contacts data to/from Outlook database

Field Type: Check box

 

 

 

Search Outlook Contacts for incoming calls:

 

Set the way caller information is displayed

 

Example: Enabling this option will display user's name as saved in Outlook contacts instead of displaying the Caller ID

Field Type: Check box

 

 

 

Automatically display New Contact Window for unknown incoming calls:

 

Set the way anonymous calls are treated

 

Example: Enabling this option will display Outlook's new contacts window if call is received from users that are not in our contacts list

Field Type: Check box

 

 

 

Refresh contacts every:

 

OutCALL contacts list refresh time

 

Example: OutCALL will refresh its contact list with Outlook contacts list every set number of minutes (default 30)

Field Type: [0-9]

 

 

 

Display New Contact Window for non-numeric Caller ID:

 

Set the way calls with no numeric Caller ID are treated

 

Example: Enabling this option will display Outlook's new contacts window if call is received from users whose Caller ID is not numeric (e.g. 'John Smith')

Field Type: Check box

 

 

 

Do not display contacts with no phone numbers defined:

 

Should OutCALL display contacts with no phone number

 

Example: Enabling this option will display contacts with defined phone number only

Field Type: Check box