Factory Settings

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1. Reset to factory settings

This step is not required for out-of-the-box phones, however, if the phone has been already used then it is a must.

 

Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example: http://192.168.1.22
 
Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin.

 

For Cisco SPA phone mode SPA301 lift the handset and enter ****, enter 7373 and press #, press 1 to confirm, hang up to exit and begin the restore process, phone will be reset to the factory default settings.
 
For Cisco SPA phone models SPA502G, SPA504G, SPA508G, SPA509G press the Setup button, scroll to Factory Reset and press select, phone will be reset to the factory default settings.
 
For Cisco SPA phone model SPA501G press the Setup button, enter 73738, then press #, enter 1 to confirm, hang up to exit and begin the restore process, phone will be reset to the factory default settings.
 
For Cisco SPA phone model SPA525G press the Setup button, select Device Administration, scroll to Factory Reset, press Select,  phone will be reset to the factory default settings.

 

Wait sometime prior for device to reboot.
NOTE Do not unplug or remove power to the phone while it is updating firmware and configurations.