Features
General Features
Full screen view
Manager output
Manager system out put is useful tool for troubleshooting and debugging. This option i designed for administrators. 
Show queues
 Select all or particular queues to be shown.
Show agents
 Select all or particular agent(s)to be monitored.
Agent name
 Shows agent name.
Extension number
 Shows agent's extension number.
State
 Shows agent current status, e.g. "Not Read", "Idle" or "Talking".
Caller ID
 Shows caller ID, number dialing the queue.
Time in state
 Shows agent's time in current call.
Waiting caller
 Shows total number of callers waiting in a particular queue.
Agents logged in
 Shows total number of agents currently logged in to a particular queue.
Agents on a call
 Shows total number of agents currently on a call.
Agents idle
 Shows total number of agents currently idle.
Agents not logged
 Shows total number of agents not logged in a particular queue from the total number of agents assigned to that queue.
Agents not ready
 Shows total number of agents not ready to receive an incoming call.
Operating systems
Windows, Linux, MAC
Application can be installed on Windows, Linux and MAC.
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