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Sounds Converter
The PBXware Sound Converter converts and uploads sound files from a PC to the required PBXware format for: Music on Hold, IVR Greetings, Queue Greeting, Ring Groups and Call Center Agents.
outCALL
outcallThe OutCALL application is designed for integration with MS Outlook, providing users with: Outlook contacts integration, incoming calls pop-up window notification, click to dial from email/contact.
Presence Panel
Presence Panel is a desktop application designed to allow PBXware users to monitor the real time calling state of other PBXware and to make calls with a single click of the mouse.
AQMON

AQMON allows call center agents and supervisors to monitor queues and agents' status in real-time. Agents can view real-time queue statistics on a large LCD screen. Supervisors, on the other hand, can monitor the comprehensive and detailed real-time statistics on agents.

agentCOM

AgentCOM is a specialized call center application designed to create an easier day-to-day workload for agents in busy call centers. It enables agents to easily answer/reject/transfer calls, send messages to the supervisor, monitor queues, or interact with any web based CRM.

COMMsware Image Writer
The COMMsware image writer is a Microsoft Windows application specially designed to allow our resellers to easily install the officeBOX appliance operating system and software license image.
PBXware Finder
PBXware Finder is an extremely useful Windows application that scans the Local Area Network to find a PBXware IP address when the DHCP access server is not available.
Fax Agent
Fax Agent is a Microsoft Windows or Apple Mac application that gives its users a simple "click to print" ability to send and receive faxes straight from any desktop application supporting regular print function.
gloCOM
gloCOM is a unified communications desktop application that offers businesses softphone, presence panel, instant messaging, faxing, conferencing, and agent call center facilities all in one desktop instance.

Products
PBXware
gloCOM
TELCOware
Appliances
SERVERware
Desktop Applications
  Sounds Converter
  outCALL
  Presence Panel
  AQMON
  agentCOM
  COMMsware Image Writer
  PBXware Finder
  Fax Agent
  gloCOM
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