Downloads
|
Contact Us
|
Company
|
Resellers
|
Support
Home
Products
Services
Solutions
My Account
Store
PBXware 3.x
Administration Manual
End User Guide
Install Guide
FAQs
How To Guides
•
General
•
Backup & Restore
•
Codecs
•
Conferencing
•
Conf Files
•
Destinations
•
DID
•
Networking
•
Extensions
•
IVR
•
Licencing
•
Monitor
•
Music On Hold
•
MySQL
•
System Daemon
•
OSC (Online Self Care)
•
Protocols
•
Providers
•
Queues
•
TFTP
•
Trunks
•
Reports
•
Setup Wizard
•
Servers
•
Sounds
•
System
•
SSH
•
UAD
•
Voicemail
•
Agents
•
Enhanced Services
•
Cabling
•
SM Settings
•
Presentation
Troubleshooting
Support
»
Support Categories
»
PBXware 3.x
»
How To Guides
•
General
•
Registering PBXware Sound Converter
•
Login to the Setup Wizard
•
Load different keys on Linux shell
•
Picking Up Incoming Calls from Other Extensions
•
Server Name In Notification Mail Missing
•
Dialing Emergency Services
•
Accessing Voicemail From Outside
•
Enabling UAD/Phone On System Level
•
Limiting Number of Channels
•
Setting up Extension Call/Pickup Group on Multitenant PBXware
•
Disabling Call Forward Message
•
How To Add Custom Short Code
•
How To Remove the System
•
Applying Lowest Rate To Calls
•
Sangoma Cards
•
Using Phone Callback
•
Call Pickup
•
System Update
•
Remote System Administration
•
Speed Dial
•
CDR Table Structure
•
How To Use WAN Feature
•
PRI Leading Digit
•
Port Forwarding When System Behind A Router/Firewall
•
Using 'Recording to RAM' Feature With USB Device
•
Location of Asterisk Logs
•
Enabling of HTTP Provisioning for Snom phones
•
Changing System IP Address
•
Difference Between Auto-Provisioning And Auto-Configuration
•
Installing PBXware on CentOS 5.2
•
Call Recordings Location
•
Changing Call Transfer Digit
•
System Supported Contexts
•
Changing Help Tab URL
•
Custom Interface Branding
•
Maximum Call Time
•
Recording Ethernet Packets Using tcpdump
•
Caller ID
•
Blocking Certain Numbers
•
GSM Audio Files Conversion
•
System Reload
•
Changing Interface Password From mySQL
•
Taking Asterisk CLIR
•
Adding Local Area Code To Dialed Numbers
•
System Restart
•
Moving To Another Server
•
Polycom TFTP/DHCP Settings
•
Login to System Administration
•
System Stop
•
National dialing code optional
•
How To Disable # Call Transfers
•
Retrieving Parked Calls
•
Setting Different System Language
•
Administration - OSC(Online Self Care) Login Difference
•
Add New System IP Address
•
End Points Auto Configuration
•
Replacing Prefix When Calling Through Other Networks
•
Multiple SIP Ports
•
Backup & Restore
•
Backup from Web Interface
•
Backup from Shell
•
Restore from Backup File
•
Cold Standby
•
Codecs
•
g729 Manual Install
•
Codecs Bandwidth
•
Conferencing
•
Advanced Conference Options
•
Restrict Conference Access
•
Conf Files
•
Configuration Files
•
Restrict Changes To Configuration Files
•
Location Of All Asterisk Configuration Files
•
Destinations
•
Add Destination Range Manually
•
Update System Destinations
•
Extension Destinations
•
DID
•
Allow Remote Access
•
Allow Multiple DIDs from a specific ITSP
•
Forward DIDs To Other Systems/Gateways
•
Range Of DIDs
•
Where DID Can Point To
•
Replace Caller ID
•
Removing All DIDs From The System
•
Networking
•
Network Systems Using Trunks
•
Network Systems Using DUNDI
•
Set QoS on Your Network to Give Priority to SIP Traffic
•
Extensions
•
Deleting Recordings
•
Allowed Extension Destinations
•
Changing Remote Extensions To Local
•
Add Extension
•
Add Multiple Extensions
•
Setting Up A Ring Group
•
Philosophy Behind User Type
•
Change DTMF Mode
•
Auto Provisioning
•
Call Recording
•
Disk Space Used By Call Recording
•
Change Status
•
Change Authentication PIN
•
Change Caller ID/Name
•
Other Extension Contexts
•
Extension Groups
•
Incoming/Outgoing Limit
•
Ringtime
•
Incoming/Outgoing Dialing Options
•
When And Why The NAT Button Needs To Be Selected
•
Extension Alias
•
Adding Funds
•
Custom Ring Tones
•
Activating BLF (Busy Lamp Field)
•
Call Recording durations when using 'Recording to RAM'
•
Remote Extension Behind NAT And System Behind NAT Configuration
•
Call Transfers
•
IVR
•
Directories
•
Recording IVR Greetings
•
Where Do I Upload IVR Greeting File
•
Limiting Company Directory Entries
•
How To Setup Multi-Language IVRs
•
Remote Access
•
Dialing Preset Destinations
•
Licencing
•
Re-licensing System
•
Monitor
•
Displaying UAD/Phone Type
•
Hanging Up Calls
•
Listening to Active Conversations
•
Transferring Calls
•
Monitoring Live Channels
•
Listening Live Channels
•
Monitoring Services
•
Monitoring System
•
Setting up a warning system
•
Music On Hold
•
Music On Hold List
•
Add Music On Hold
•
Create Music On Hold Files
•
Preparing sounds for MOH
•
MySQL
•
Accessing MySQL Database From Outsite
•
System Daemon
•
Start
•
Stop
•
Update
•
Dreload
•
Dahdi_cfg
•
Logging Asterisk Activity Into Log File
•
Content Of Servers Directory
•
OSC (Online Self Care)
•
Logging Into OSC (Online Self Care)
•
Changing Account Email
•
Changing Account PIN
•
Playing Voicemail Messages
•
Deleting Voicemail Messages
•
Moving Messages To Other Folders
•
Viewing Messages In Other Folders
•
Forwarding Voice Messages To Other Extensions
•
Editing Enhanced Services
•
Viewing Dialed Numbers
•
Downloading Call Details Records
•
Protocols
•
System Working in Two Locations
•
SIP Relax DTMF Value
•
Recording Ethernet Packets Using Tcpdump
•
Providers
•
Importing Providers
•
Adding Providers
•
Editing Provider Settings
•
Trunking with Magrathea
•
Queues
•
Queue URL field
•
Listening To A Queue Call
•
Taking CLIR (Calling Line Identification Restriction)
•
Delete CDR Recording
•
Download Call Detail Records (CDR) CSV file
•
Recording Queue Calls
•
One Digit Queue Exit
•
Recording Formats
•
Real Time Queue Information
•
Queue Greetings File
•
Naming Convention For Queue Sound Files
•
TFTP
•
What is TFTP
•
Where is TFTP root directory
•
Get Polycom IP 501 To Download Configuration From TFTP
•
TFTP Works But I Get 'Not Running' Message In Services Window
•
Trunks
•
Missing CLI Leading Zero On Inbound Calls
•
How Do I Forward Calls Received from ‘s’ To Real Extension
•
Authenticating a SIP trunk with multiple IP addresses
•
System Default Trunks
•
Trunk Type
•
Register To a Trunk Without Authorization
•
Enabling Echo Canceler On a Trunk
•
Make Sure My Trunk Is Alive And Working
•
Trunk Calls Have Different Busy/Ring Sound
•
Trunk Prefix
•
Dialing other networks
•
How Secure Is My Remote Host Authentication
•
Registering Trunks With Special Characters In Dial String
•
ISDN Cause Codes SS7
•
Reports
•
Reset CDR Records
•
CLIR Guide
•
Accessing CDRs from mySQL
•
CDR Database Structure
•
Setup Wizard
•
Run Setup Wizard
•
Reset Setup Wizard
•
Upload .CSV File With New Extensions
•
What Does Activated, Auto Provisioning And Auto Configuration Actually Mean
•
Servers
•
Server Announce Trunks Value
•
Absolute Timeout Value
•
Servers Operation Times
•
Changing Server Administration Port
•
Servers LAN IP
•
Servers WAN IP
•
Number Of Digits
•
Add A Network To Server
•
Servers Notification e-mail address
•
Sounds
•
Sound Files Disk Usage
•
IVR and Queues sound FILENAME format
•
Recommended Bitrate/Frequency For Sound Files
•
Localized System Sound Files
•
Sound Files Quality
•
System
•
Changing system root password
•
Changing system time
•
System Doesn't Display IP Address To Which I Should Point Browser To
•
Setup PBXware To Work On Dynamic IP Address
•
Which Heartbeat Version Should Be Used For High Availability
•
Configuring Jabber daemon on system
•
SSH
•
SSH Access To VServer Instances
•
UAD
•
Polycom Paging (Speaker Phone)
•
Add User Agent
•
Voicemail
•
Move Voicemail Recordings and Greetings
•
Delete Custom Voicemail Greeting Message
•
Attach Voicemail Message To Email
•
Review a Message Before Committing It To Inbox
•
Voice Message Audio Format
•
Which Format Is The Best For Voicemail Recordings
•
Max Length Of Voicemail Greeting
•
Max Seconds Of Silence
•
Silence Threshold
•
Maximum Login Attempts
•
Send Voicemail
•
Define Timezone On Global Scale
•
Transfer a Call To Voicemail
•
Check Voicemail
•
How Much Disk Space Is Used By Voicemail Recording
•
Server Email
•
How Do I Set 'From' String
•
Play Envelope Messages On Global Scale
•
'Say Caller ID' Option On Global Scale
•
Agents
•
Agent Supervised Transfer
•
Enhanced Services
•
Changing Enhanced Service Access Code
•
How To Change Call Pickup '*8' Access Code
•
How To Enable Enhanced Services
•
Cabling
•
RJ-45 Pin Numbering
•
T1 - RJ-45 Pin-outs
•
T1/E1 Cross-over
•
Digital Lines Color Code (for Sangoma A108) "Y" Cable Pin-outs
•
T1-E1 Tap pin-outs (Datascope)
•
Analog Lines Color Code (for Sangoma A400)
•
SM Settings
•
Resetting password of SM user
•
Presentation
•
Large Scale Displays Setup
•
Certification Program
Support
Search
PBXware 3.x
PBXware 2.x
SERVERware
outCALL
Appliances
TELCOware
Site manager
gloCOM
Call Centre Applications
Customer Help Desk
Presence Panel
sipMON
Cool Feature #9
Auto Configuration
Privacy Policy
Copyright Bicom Systems 2003 - 2013
