5 Tips to Prevent Telecom Fraud

When you started selling VoIP, you agreed to be a part of a $140 Billion-dollar industry. What you did NOT agree to be a...

A PBX Tree Analogy so Good, You WOOD Not Believe It

Our “Bicom Burger” analogy was such a hit I had to check back in with Account Manager Kevin Langford for more! Who likes to...

The Idea Behind… Personal Dialer

Just like any great invention, there is a story to be told. Inventions are created as solutions to a problem or challenge someone is...

The Bicom Burger Platter

“Welcome to Bicom Systems, what can I get you?” “Mmm! Can I get a PBX burger with a side of UC?” 🍔🍟 Okay, maybe that doesn’t...

Tips for Employers in the Telco Industry

You are all thinking it, so I am just going to say it. Starting a new job in an unfamiliar industry is scary and...

Your UC First Aid Kit

A hosted solution is like your first aid kit for emergency readiness in the telecommunications industry. Utilizing a hosted unified communications solution in your...

3 Tips to Build Your Referral Based Business

Maya Angelou said it best: “I've learned that people will forget what you said, people will forget what you did, but people will never...

How to Successfully Collaborate with Different Time Zones

A few weeks ago we contributed as a guest blogger for UC Today. In the blog post, we discussed how unified communications can help...

Advantages of Hiring Remote Workers

A remote worker is an employee who does not work in a traditional office space. They could work from home, on the road, from...

Embrace UCaaS for your Millennial Employees

It is graduation season and you know what that means! More millennials entering the workforce. Before we get started, I want to address that...

How was ITEX 2019?

A few days ago we found ourselves in Las Vegas, Nevada attending the ITEX 2019 trade show. ITEX is a national trade show that...

5 Benefits of Personal Dialer

In our last post, we learned about a new feature called ‘Personal Dialer’. This feature is found in the latest version of gloCOM, 5.3....