What’s New in SERVERware 3.2

It had been a while since we updated SERVERware, but hey, if it isn’t broken why fix it, right? Keep reading to see what...

Transitioning Your Customers to Working from Home

For many of you, this might be the longest time you’ve been separated from your coworkers and with the uncertainty of how long this...

Setting Up a Remote Workforce Remotely

Across the globe Google searches are being performed on 'how to efficiently set up my employees to WFH' or 'how to run a company...

Selling a WFH Solution During the COVID-19 Pandemic

“When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers....

10 Features and Tools that Support Productive Remote Working

There are many benefits to both the employee and company when hiring a remote worker. Employees save time and money having to commute to...

Eight Tips to Working from Home

Social distancing, quarantines, and closures are happening due to the outbreak of COVID-19. Many companies, including Bicom Systems, are sending their employees to work...

You Might be a Contact Center – But You Don’t Know it Yet

Here’s the thing, Contact Centers and Call Centers have a preconceived notion of being large rooms full of cubicles, with agents wearing headsets, who...

5 Reasons Switching Providers is Fast

Switching providers is like flicking a light switch. It is quick, easy and will bring some light into your life! Or to the dark...

Coronavirus: Unified Communications Fights Back

Coronavirus, scientifically known as COVID-19, has been taking over the newsstands by storm. This outbreak has affected over 100 countries and is causing a...

2020 Trade Shows Q2 + Q3

It’s almost Spring! We are so excited we wet our plants! 🌻🌷🌼🌱 In a previous blog post, we let you know where our team will...

How the Cannabis and Telecom Industry is Similar – Part 2

Did we guess correctly?  If you do not know what I am talking about, that means you did not read part one of this post....