UX Specialist

Bicom Systems was founded in 2004. and employs over 60 people across the world. The company has been employing in Tuzla, BiH for over 15 years. Bicom Systems manufactures, distributes and supports communications software to SMBs, Call Centers and above all – Service Providers.

Job brief

Individuals within the User Experience (UX) Specialist role are responsible for setting up, running, and reporting on all aspects of qualitative and quantitative user experience research. The goal of the UX Specialist is to develop a deeper understanding of our clients and deliver findings that can translate insights into action.

UX Specialists work with marketing, product management and development leaders to create solutions. They help set and document the vision for the user experience, serving as a client advocate to ensure the highest level of usefulness, desirability and client satisfaction.

In this role, you should be an analytical and creative specialist who is able to grasp user needs and solve problems. Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

Location: Turalibegova 24, Tuzla, Bosnia and Herzegovina.

Critical Skills:

  • BSc in Design, Computer Science, Engineering or Psychology;
  • English proficiency;
  • Proven experience as a UX Designer, UI Designer or similar role;
  • Strong portfolio of design projects;
  • Background in project management and research;
  • Familiarity with interaction design and information architecture;
  • Proficient in design software (e.g. UXPin, Balsamiq);
  • Problem-solving aptitude;
  • Analytical mind with a business acumen;
  • Excellent communication skills.

Desirable Skills:

  • Knowledge of HTML/CSS; JavaScript;
  • Web Development experience;
  • Good time-management skills.

Travel: Possible opportunity.

Let us know if you need any help.

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