Bicom Systems - VoIP Phone Systems, IP PBX Cloud Services, Softphone, Unified Communications for VoIP Providers, Call Centers, CLEC, ITSP, and Multi-Tenant

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Telephony Service Providers
Incumbent Service Providers
CLEC - Competitive Local Exchange Carriers
Internet Service Providers (ISPs)
VAR / Phone System Dealers
VoIP Entrepreneurs
Like a Service Provider
Like a Service Provider

Does your organization act as a Service Provider? If so, continue reading to learn about Bicom Systems' tools and solutions for organizations acting as service providers.

Bicom Systems provides all the tools needed for installation, configuration, and continued use. Whether it's software solutions, hardware, or support, Bicom Systems is able to provide what the client needs.

We have three packages specifically designed for companies that act as Service Providers:


Download the ESTABLISHED TELCO Product Packages PDF

CLEC-VAR-ISP PACKAGE

SERVERware Controller  
SERVERware Host  
TELCOware Server Edition Monthly license for a provisioning platform that will speed up growth
PBXware Multi-Tenant Network Edition Class 5 featured Switch where extension & trunk registrations take place
Telephony Billing Module Automates the billing process, freeing your time for sales
SIPPROT Annual license for SIP attack protection
vSWITCH Service platform with 2 nodes populated
Staging We go through your company's full requirements to deliver the best-fit solution
Configuration/Testing We set the extensions and trunks of PBXware to permit you to passs calls as well as other basic settings
Training A week of on-site training
Branding Licensing and help adding your own logo and colors
Backup Setup Setup of a backup of all data to a third source (USB, Server, or SAN)
TELCOware Setup Assistance setting up TELCOware
SIPPROT Setup Setup of SIPPROT to prevent SIP attacks
VoIPMON Installation & Setip Setup of VoIPMON to monitor VoIP quality
VoIPMON Training Training in the monitoring of VoIP traffic indicators
Support Contract Annual support including unlimited tickets and online chat
SIPPROT Support Annual support for SIPPROT
VoIPMON Support & Licensing Annual support and licensing for 4 T1/E1 of VoIPMON

REGIONAL TELCO PACKAGE

SERVERware Including controller, mirror, hosts, and storage nodes
SWITCHware SIP Proxy Routes incoming calls to the correct trunk
TELCOware Server Edition Monthly license for a provisioning platform that will speed up growth
PBXware Multi-Tenant Server Edition Class 5 featured Switch where extension & trunk registrations take place
Telephony Billing Module Automates the billing process, freeing your time for sales
DRBD Package Management Software Manages dual location redundancy
SIPPROT Annual license for SIP attack protection
vSWITCH Service platform with 4 nodes populated
Infiniband Switches One and a spare for each location
Staging We go through your company's full requirements to deliver the best-fit solution
Configuration/Testing We set the extensions and trunks of PBXware to permit you to pass calls as well as other basic settings
Training Prepares comp
Branding Licensing and help adding your own logo and colors
Backup Setup Setup of a backup of all data to a third source (USB, Server, or SAN)
TELCOware Setup Assistance setting up TELCOware
DRBD Setup & Annual Maintenance Setup of DRBD software
SIPPROT Setup & Maintenance Maintenance of SIPPROT tool
VoIPMON Setup, Training, Support, & Licensing  

NATIONAL INCUMBENT PACKAGE

SERVERware Including controller, mirror, hosts, and storage nodes
SWITCHware SIP Proxy Routes incoming calls to the correct trunk
TELCOware Server Edition Monthly license for a provisioning platform that will speed up growth
PBXware Multi-Tenant Server Edition Class 5 featured Switch where extension & trunk registrations take place
Telephony Billing Module Automates the billing process, freeing your time for sales
DRBD Package Management Software Manages dual location redundancy
SIPPROT Annual license for SIP attack protection
vSWITCH Service platform with 4 nodes populated
Infiniband Switches Two and a spare for each location
Staging We go through your company's full requirements to deliver the best-fit solution
Configuration/Testing We set the extensions and trunks of PBXware to permit you to pass calls as well as other basic settings
Training Advanced training of company administrator
Branding Licensing and help adding your own logo and colors
Backup Setup Setup of a backup of all data to a third source (USB, Server, or SAN)
TELCOware Setup Assistance setting up TELCOware
DRBD Setup Setup of DRBD software
SIPPROT Maintenance Maintenance of SIPPROT tool
VoIPMON Setup, Training, Support, & Licensing  

Some organizations are large enough that, by nature, they act as service providers. Bicom Systems offers a complete turnkey solution that makes serving customers at an affordable price possible. It includes all of the tools necessary to offer services without wasting time and energy from other areas of the business. The organization can provide customers with everything they require while still sticking to their primary mission. To read more about our business parternships, visit our case studies page.

Bicom Systems offers a trio of products for Service Providers: SERVERware, PBXware, and TELCOware. This off-the-shelf turnkey solution combines three products to yield maximum usability, efficiency, and affordability.

- SERVERware is a Cloud IP Services Delivery Platform that creates a firm foundation for the rest

- PBXware provides the telephony services needed by both you and End Users

- TELCOware is the provisioning platform with additional telephony features that make a business run smoothly

Bicom Systems also offers desktop applications or appliances that provide additional features, offering a competitive edge over the competition.

The following diagram illustrates how to combine this trio of products:

click on the diagram to zoom in



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