The world’s first and most mature Open Standards Turnkey Telephony Platform
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Contact Centers and governments worldwide by combining the most advanced of the latest technologies.
PBXware installation is fast and it is made easy with a step-by-step setup wizard that guides the users through the complete process.
Gain the advantage over your competition by combining Audio Conference, Instant Messaging, Video Call, Fax, Presence, Screen Pop, and more… all from one single interface!
PBXware integrates seamlessly with most business-critical apps and services, such as Salesforce, SugarCRM, Zendesk, ZOHO, MS Dynamics, and many more.
Branding package was carefully crafted with resellers in mind. It contains all the software and technical documentation with your brand name, logo and company colors.
Dashboard section gives you an overview of vital PBXware information. It displays hardware usage, main services status, information on system and gloCOM licensing as well as the number of Total calls, Answered calls, SIP registrations etc.
Archiving storage feature can be used to keep your recordings, voicemails, and FAXes in a remote location. You can choose between four options for archiving storage: Amazon S3, Google Drive, FTP server, or Dropbox.
Incorporate all the features and capabilities of the PBX telephony system inside your CRM or Browser. PBXware integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive, SuiteCRM, Hubspot and many more.
PBXware interface has integrated a call recordings player, allowing users to listen to PBX call recordings directly from their browser and navigate through the recording with a simple click of a mouse.
Online Self Care portal allows the PBX end user to modify their extensions settings according to assigned permissions. Users can edit Enhanced Services settings, set up voicemail behavior, check CDRs, download call recordings etc.
PBXware brings the option of sending SMS and MMS to communicate efficiently and have the messages at your disposal at any time. Additionally, PBXware delivered the Bulk SMS Messages feature. This feature permits users to send valuable information to an extensive number of people. Besides adding Bulk SMS messages through the GUI, PBXware allows you to easily upload your data through CSV files and filter your Bulk SMS messages by status.
PBXware is compatible with most IP Phones on the market. Use the same extension on multiple devices. Save time for both your IT personnel and your users by using features such as automated provisioning, busy lamp field (BLF), hot desking, and more.
PBXware integrates seamlessly with gloCOM and gloCOM GO, our Desktop & Mobile Unified Communications applications designed to provide business users with a set of features and benefits including Softphone, Messaging, Faxing, Collaboration and 3rd party service integrations capable of transforming a companies communications system into a real powerhouse.
At Bicom Systems, we offer both hosted and on-premise PBX solutions for Unified Communications. With the hosted deployment option we offer a Cloud PBX solution deployed using our custom Virtualization Platform enabling Unified Communications as a Service (UCaaS), without the need to purchase and maintain additional hardware. Companies that opt for the on-premise PBX solution have complete control over all their servers and data thereby decreasing latency, as well as providing greater flexibility and customization.
Flexible deployment methods are what makes PBXware so popular on the market.
To meet the needs of our customers we developed three different deployment methods.
Install PBXware using a USB or CD ROM and add an instance of PBXware to your virtualization platform of choice with ISO or VMware image by downloading the correct installation images from our site.
Choose between 4 different models of Bicom Systems certified Servers and Appliances – from compact units preinstalled with a single PBXware to multinode servers enabling distributed, redundant and scalable solutions with SERVERware and multiple IP PBX instances.
Serve many different types of clients with different PBXware editions at the same time all through the only Virtualization Platform dedicated to Hosting Telephony & Unified Communications in the Cloud. SERVERware delivers a wide range of IP services and applications with high availability, stability & reliability for a maximum up-time.
Connect your applications to PBXware with the PBXware’s simple, powerful, and secure application programming interface (API). You can access PBX Extensions, Trunks, DIDs, Ring Groups, IVRs, and more via HTTP protocol.