PBXware

The world’s first and most mature Open Standards Turnkey Telephony Platform

PBXware Telephony Platform

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

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gloCOM - Unified Communications - Simplified setup

EASY SETUP

PBXware installation is fast and it is made easy with a step-by-step setup wizard that guides the users through the complete process.

PBXware - PBX - Unified Communications

UNIFIED COMMUNICATIONS

Gain the advantage over your competition by combining Audio Conference, Instant Messaging, Video Call, Fax, Presence, Screen Pop, and more… all from one single interface!

PBXware - PBX - Customer relationship management CRM integration

CRMS

PBXware integrates seamlessly with most business-critical apps and services, such as Salesforce, SugarCRM, Zendesk, ZOHO, MS Dynamics, and many more.

gloCOM - Unified Communications - Branding

BRANDING

Branding package was carefully crafted with resellers in mind. It contains all the software and technical documentation with your brand name, logo and company colors.

Dashboard

Dashboard section gives you an overview of vital PBXware information. It displays hardware usage, main services status, information on system and gloCOM licensing as well as the number of Total calls, Answered calls, SIP registrations etc.

Branding

Branding allows you to customize PBXware GUI with your company logos and/or colors.

Archiving Storage

Archiving storage feature can be used to keep your recordings, voicemails, and FAXes in a remote location. You can choose between three options for archiving storage: Amazon S3, FTP server, or Dropbox.

CRM

Incorporate all the features and capabilities of the PBX telephony system inside your CRM or Browser. PBXware integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive and many more.

Call Recordings

PBXware interface has integrated a call recordings player, allowing users to listen to PBX call recordings directly from their browser and navigate through the recording with a simple click of a mouse.

Online Self Care

Online Self Care portal allows the PBX end user to modify their extensions settings according to assigned permissions. Users can edit Enhanced Services settings, set up voicemail behavior, check CDRs, download call recordings etc.

Activity Log

You can now track date, time and activity of each PBX GUI user to improve time management and increase productivity. Knowing who accessed various files and made changes on the server can increase security and give you a greater insight into how your business operates.

Are you satisfied with your current phone system?

PBXware Multi-Tenant PBX, Business PBX - Use your existing IP Phones
Use your existing IP Phones

PBXware is compatible with most IP Phones on the market. Use the same extension on multiple devices. Save time for both your IT personnel and your users by using features such as automated provisioning, busy lamp field (BLF), hot desking, and more.

The complete list of supported UADs

Unified Communications

PBXware integrates seamlessly with gloCOM and gloCOM GO, our Desktop & Mobile Unified Communications applications designed to provide business users with a set of features and benefits including Softphone, Messaging, Faxing, Collaboration and 3rd party service integrations capable of transforming your company communications system into a real powerhouse.

More about gloCOM More about gloCOM GO

gloCOM and gloCOM GO, Desktop and Mobile Unified Communications - PBX - Supported Platforms
Deployment Service - Hosted PBX in the Cloud
Hosted or On-Premise PBX

At Bicom Systems, we offer both hosted and on-premise PBX solutions for Unified Communications. With the hosted deployment option we offer a Cloud PBX solution deployed using our custom Virtualization Platform enabling Unified Communications as a Service (UCaaS), without the need to purchase and maintain additional hardware. Companies that opt for the on-premise PBX solution have complete control over all their servers and data thereby decreasing latency, as well as providing greater flexibility and customization.

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Deployment methods

Flexible deployment methods are what makes PBXware so popular on the market.
To meet the needs of our customers we developed three different deployment methods.

PBXware - PBX Installation Media
Installation Media

Install PBXware using a USB or CD ROM and add an instance of PBXware to your virtualization platform of choice with ISO or VMware image by downloading the correct installation images from our site.

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PBXware - PBX - Hosted or on-premise deployment with certified appliances
Certified Appliances

Choose between 4 different models of Bicom Systems certified Servers and Appliances – from compact units preinstalled with a single PBXware to multinode servers enabling distributed, redundant and scalable solutions with SERVERware and multiple IP PBX instances.

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PBXware - PBX - Hosted deployment in Cloud SERVERware
SERVERware

Serve many different types of clients with different PBXware editions at the same time all through the only Virtualization Platform dedicated to Hosting Telephony & Unified Communications in the Cloud. SERVERware delivers a wide range of IP services and applications with 99.999% availability, stability & reliability for a maximum up-time.

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Increase your revenue

Enhance the PBXware CDRs, Service Plans and Call Rating functionality with TELCOware Invoicing. TELCOware is designed for integration with one or many PBXware telephony switches offering Recurrent Invoices, Unlimited Billing Packages, Unlimited Service Plans, Custom Invoices, Outstanding Balances, CDR Mediation, Customer Subscriptions… and more.

More about TELCOware

PBXware - PBX - TELCOware billing solution and telco provisioning platform
PBXware - PBX API
Application Programming Interface

Connect your applications to PBXware with the PBXware’s simple, powerful, and secure application programming interface (API). You can access PBX Extensions, Trunks, DIDs, Ring Groups, IVRs, and more via HTTP protocol.

Find your perfect edition

Multi-Tenant

Unified communication technology for multiple virtual IP PBXs on a single instance

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Business

Provides features required by today's demanding communications needs that all businesses face.

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Call Center

PBXware Call Center edition offers a set of features needed for an organization to effectively start and manage inbound call campaigns.

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A detailed list of the PBXware features comparison

Why Bicom Systems?

PBXware - PBX - Tested and Proven Technologies 2

Tested and proven technologies

With more than 15 years of experience in cloud phone systems, call centers, and unified communications, we have the best tools in the trade to help you start and/or improve your business.
PBXware - PBX - We do not keep you waiting

We do not keep you waiting

Your account manager is your single point of contact who is always available to you when you need immediate attention, even when out of the office.
PBXware - PBX - We are here to help, Support

We are here to help

Our technical support team is always available to you via phone, live chat and support ticketing system.
PBXware - PBX - Custom Development

Solutions tailored for your business

Per your request, we develop custom features which suit your unique business needs.

Get in touch

Complete the form below and a Technology Consultant will contact you to discuss your Telecom needs & put together a customized solution.



BROCHURE

PBXware brochure

DATASHEET

PBXware datasheet

RELEASE NOTES

PBXware 5.1

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