Unified Communications software that simplifies and accelerates your daily tasks


is a powerful desktop Unified Communications application specifically designed to take your business communications to a whole new level by tightly integrating with PBXware, our VoIP Telephony Platform. Its main purpose is to simplify and enhance your day-to-day communication and collaboration experience.

It packs everything you need for a successful collaboration with your staff including IP Phone integration, Softphone, Messaging, Conferencing, CRM access, Faxing, File transfer functionality and much more. All gloCOM features are neatly packaged within a single elegant desktop application interface with great user experience available on all major desktop platforms.

gloCOM is offered in Office, Business, Agent and Supervisor Editions, each supporting specific features maximizing efficiency and productivity.

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It is everything your business needs to communicate, collaborate and connect

Discover the power of gloCOM and gloCOM GO

Unified Communications on Desktop & Mobile

Designed to provide business users with a set of Unified Communications features and benefits capable of transforming a companies communications system into a real powerhouse, gloCOM is available on Microsoft Windows, macOS and Ubuntu Linux.

While on the move – take your office with you and seamlessly transfer from desktop to your mobile device by using gloCOM GO – our mobile application available on Google Android and Apple iOS.

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PBXware Telephony Platform

gloCOM is designed to run natively on the PBXware. PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

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gloCOM meeting is a gloCOM Module that allows any user to set up meetings without the hassle of switching applications. With access to all of your gloCOM contacts you can start collaborating with a single click.

gloCOM meeting allows you to meet with multiple users simultaneously, while offering: Video Conferencing – in grid and speaker view, Audio Conferencing, Screen Sharing – specific application or whole screen sharing, Remote Control when screen sharing, and Group chat.

You can also schedule meetings in advance and even set up recurring meetings that suit your team’s needs.

Added support for public meetings. This is a meeting where everyone can join with the meeting number. There is no need to invite users. The public meeting checkbox is added in the meeting module window and in the schedule dialog.

SMS & MMS Feature

With SMS, users can send and receive text messages from their desktop application gloCOM using the icon in their Desktop application module tab. The MMS feature represents an enhancement to the standard SMS message in gloCOM. MMS function allows users to send multimedia such as videos, pictures, audio clips, GIFs in their messages. Both SMS and MMS notifications have the same behavior as chat notifications – when a message is received, a notification pops up.

This new feature also sends status updates as an SMS or MMS message, for example, if the text was delivered. Supervisors have access to the MDR (Message Detail Record) in PBXware. They can keep track of the incoming and outgoing messages all in one place! Having the MDR makes it easier for providers to bill directly.

gloCOM - Unified Communications - Branding


You can choose between three different branding options: Bicom Systems branded option as gloCOM, non-branded option as Communicator, and the OEM option. Offer Unified Communications with your Company’s identity.

Customer Relations Management

gloCOM has implemented native integration with all major CRM systems. It is designed to use URL pop-up events (for inbound and outbound calls, on-call answered or ringing) which integrate with any 3rd party CRM system.
gloCOM - Unified Communications - Deskphone Integration

Deskphone Integration

Answer and place calls using your IP Phone and seamlessly transition to gloCOM providing additional advanced Unified Communications features. Together with the full range of features available in gloCOM you can control supported IP Phone models directly from the application. As a result you can continue working with no interruptions.

Connect and Collaborate

Work closely with your team using Audio Conference, Group Chat, Video, Instant Messaging, Fax, File Transfer, and more. Stay connected with your friends and colleagues in and out of the office with the gloCOM Unified Communications application.

Fully-featured Package

gloCOM - Unified Communications - Audio


gloCOM - Unified Communications - Video


gloCOM - Unified Communications - Instant Messaging




gloCOM - Unified Communications - Online Presence

Online Presence

gloCOM - Unified Communications - Faxing FoIP


gloCOM - Unified Communications - Conferencing


PBXware - PBX - Customer relationship management CRM integration

CRM integration

Dive into Unified Communications universe through gloCOM

gloCOM Brands


Bicom Systems branded option includes the company’s logo in the top right corner of the Unified Communications application, homepage link that opens the Bicom Systems homepage, a help-page link that opens the Bicom Systems help-page, and it also includes the gloCOM application name and icon.


A non-branded, white-label Unified Communications option that removes all mentions of Bicom Systems. Communicator comes without the Bicom Systems logo, homepage, and help-page link, and it changes the application name and icon to Communicator.

Communicator Branding

In addition to removing all of the Bicom Systems brandings from the application, users have the ability to set the homepage, the help page links, and add their own company logo via Bicom Release Manager.

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Find your perfect edition

Office Edition

gloCOM Office Edition enables Start-Ups and small and medium-sized businesses (SMBs) to use the corporate class phone system tailored to their needs and budget.

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Business Edition

gloCOM Business Edition brings more power, flexibility, and efficiency for small and medium-sized businesses and large corporate clients.

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Agent Edition

gloCOM Contact Center Agent Edition is dedicated to Call Center Agent staff day-to-day efficiency and productivity improvement.

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Supervisor Edition

gloCOM Contact Center Supervisor Edition is designed to enable Contact Center Supervisors to keep up the pace with agents and increase their efficiency.

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A detailed list of the gloCOM features comparison

gloCOM - Unified Communications - Technological Upgrade

Technological upgrade

gloCOM creates a modern office communications system retaining the classic phone system experience.
gloCOM - Unified Communications - Contact Management

Contact management

Keep your PBX, Outlook, Google and Apple contacts in the intuitive gloCOM Click-to-Dial interface, all in one application.
gloCOM - Unified Communications - Simplified setup

Simplified setup

Reduces the time and effort required to complete the installation of gloCOM – from download to placing a phone call in less than 5 minutes. When placed head to head with other UC on the market gloCOM is the fastest one out there based on its speed and simple installation. Take the gloCOM challenge and see for yourself how quick and easy it is to install compared to the “other guys” out there.
gloCOM - Unified Communications - Increased Productivity

Increased productivity

Get things done quicker… ever been on a call with “one” colleague or supplier and needed to add someone else instantly to get the matter resolved instead of having to make a second call to resolve the matter later? With gloCOM, you can drag and drop other parties into your call seamlessly.
gloCOM - Unified Communications - Smooth Communication G722

Smooth communication

Enjoy high-quality calls (G.722 HD codec) faxing, SMS, MMS, IM, seamless contact integration and voicemail inbox GUI.
gloCOM - Unified Communications - Instant Deployment

Instant Deployment

Deploy gloCOM on a large scale almost instantly, using Microsoft Installer and silent Install features. This would allow system admins the ability to deploy gloCOM over the network with ease.

Why Bicom Systems?

Tested and proven technologies

Tested and proven technologies

With more than 15 years of experience in cloud phone systems, call centers, and unified communications, we have the best tools in the trade to help you start and/or improve your business.
We do not keep you waiting

We do not keep you waiting

Your account manager is your single point of contact that is always available to you when you need immediate attention, even when out of the office.
We are here to help

We are here to help

Our technical support team is always available to you via the support ticketing system, and via live chat Monday-Friday from 1AM - 6PM EST.
Solutions tailored for your business

Solutions tailored for your business

Per your request, we develop custom features which suit your unique business needs.
Get in touch

Get in touch

Complete the form below and a Technology Consultant will contact you to discuss your Telecom needs & put together a customized solution.

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