gloCOM Business

Business Edition

of gloCOM is a desktop application providing Softphone, Conferencing, Call Parking, Faxing, and many more Business Unified Communications features. Together with Office, Call Center Agent and Supervisor editions it provides advanced Business Unified Communications experience with all the communication tools that a business could need or wish for.

Download Brochure

The ultimate efficiency in Business Unified Communications

gloCOM Business Edition is a unified communications tool of immense capabilities. You may finally rely on a single application to handle your entire day-to-day communication. Having Voice and Video calls, Conferencing (Static and Dynamic), Instant messaging, Faxing, File sharing, CRM and Outlook integration is bound to liven up your work day. Sit back and enjoy!

gloCOM -Unified Communications - Instant Messaging
High-quality softphone, full control over all calls

gloCOM Softphone design provides a dialpad similar to a standard VoIP desk phone, with a slightly improved layout and functionality. The wide variety of features and actions provided by Softphone are perfectly suited to modern and computerized communication. Your desk phone is simply not needed anymore. Manage all aspects of your calls visually. No more hassle over dialing a number published on a web page or contained in an email. Access your voicemail inbox instantly and transfer calls directly to desired extensions. With gloCOM, everything is simply a click away.

gloCOM - Business Unified Communications - Softphone call control
gloCOM - Business Unified Communications - Manage Costs

Manage costs

Control costs of your company operations. Get rid of that ridiculously expensive phone system and huge phone bills – now!
gloCOM - Business Unified Communications - Stay in Motion

Stay in motion

It allows switching phones without the need to hang up the call. Click one button, walk away from your desk and answer the call on your mobile ext.
gloCOM - Business Unified Communications - Reduce Workload

Reduce workload

As gloCOM makes each task a little bit easier, it actually reduces workload and stress. Better productivity will save you time…and time is money.
gloCOM - Business Unified Communications - Control Your Time

Control your time

With gloCOM presence functions – plan how and when to communicate with your colleagues. Know the instant someone hangs up with the call when available feature… no need to watch a BLF.
sipMon - SIP Monitoring - Call Recording

Callback to GSM/PSTN Numbers

Besides your deskphone, gloCOM can also be used to call back any phone number, mobile or landline. Once you answer the call on your mobile phone (for example), you will still be able to use all the features available in gloCOM in order to control the call through the desktop application.
gloCOM - Business Unified Communications - Centralized Contacts

Centralized contacts

Having everything in the right place will allow the agent to do their job without the need to open multiple tabs in their browsers, the CRM add-on will open the relevant tabs from their CRM system for them.
Switch between calls or conferences

gloCOM allows a user to use all unified comms and standard comms features. Create and control dynamic conference calls on any SIP phone or SoftPhone. Convert two-way calls into a conference call, and add as many participants as you’d like (dynamic conferencing). Use drag & drop to easily add a third person to your phone call conversation. The added person receives a call and upon answering they will join the conference call. You can add as many users as needed.

gloCOM - Business Unified Communications - Switch between calls and conferences
Skype for Business integration

The Skype for business module is used for the integration between Skype for Business and gloCOM. This module allows you to sync your gloCOM and Skype online presence and initiate a regular or conference call with one or multiple Skype for business contacts via gloCOM.

Faxing client (FoIP)

Send a document as a fax directly from its native application (using print/fax driver), or send faxes directly from gloCOM (PDF files only). Receive faxes and view them directly on your computer. Check Fax history of received files.

Video calls

Conversation face to face with your co-workers provides a much closer connection, better understanding and the ability to stress the importance of a certain issue.

CRM integration
gloCOM integrates with Salesforce, ZOHO, MS Dynamics, SugarCRM, Zendesk, Bullhorn, vTiger using their REST or SOAP API. Proprietary CRMs can be integrated with gloCOM as well using our CRM SDK. This feature provides access to CRM contacts and leads, Caller ID detection, support for uploading Call logs and Recordings, and more.
PBXware Multi-Tenant PBX, Call Center PBX, Business PBX - Make calls directly through your CRM

BROCHURE

gloCOM brochure

DATASHEET

gloCOM datasheet

RELEASE NOTES

gloCOM 5.2

This website uses cookies. By using this website, you consent to the use of these cookies. View policy I agree