Bicom Systems

Advanced Business Communication Technology

About Us

Bicom Systems has been researching and integrating innovative Open Source Telephony Projects since 2003 to commercialize by unifying them with its Telecoms Management Softwares suite. Bicom Systems launched its PBXware software in September 2004  and became the first company to deliver an Open Standards Turnkey Telephony System.

About Bicom Systems - Our Team

By unifying the best of open standards telephony and its own proprietary software Bicom Systems provides SMBs, Enterprises, and Governments worldwide with turnkey solutions that take into account clients’ exact needs within a very cost-effective framework.

This mix takes the best of royalty-free software, vibrant open-source communities, available custom development backed up by accountable and professional support services brought together with commercially coded Management Tools. Warranted and supported – a safe choice for all organizations.


Since 2003 Bicom Systems has been researching and integrating innovative Open Source Telephony Projects to commercialize by unifying it with its suite of Telecoms Management Softwares. In September 2004 Bicom Systems launched its PBXware software and became the first company to deliver an Open Standards Turnkey Telephony System.


To focus on the production of quality systems while building solid lasting relationships with local partners to achieve the furthest and fastest reach of our products.


To liberate the world from traditional communication systems.

Code of Ethics


The company recognizes the obligations it has to those with whom it conducts its affairs. This includes its employees, shareholders, customers, suppliers, competitors and the worldwide community. The company’s reputation, trust and confidence of its customers is one of its most important resources.

Bicom Systems strives to guard this reputation at all times. As such, any transgression of this code (or as amended from time to time) by a Bicom Systems employee or officer may result in disciplinary actions. In broad outline all officers and employees are expected to promote:

  • honest and ethical conduct, such as the handling of any possible conflict of interest;
  • complete, equitable, accurate, punctual and comprehensible disclosure of the Company’s financial results in accordance with relevant disclosure standards;
  • compliance with relevant laws, rules and regulations of relevant jurisdictions;
  • deterring ill action; and
  • prompt internal reporting of transgressions of the Code, and accountability for following the Code.

Relations with Customers

  • Bicom Systems believes that integrity in dealings with customers is an obligation for a successful business relationship. This principle presides over all parts of the company’s dealings with its customers.
  • Bicom Systems aims to provide consistent products and services that deliver fair value with reliable quality in exchange for a fair reward.
  • Bicom Systems adheres to the confidentiality of customer information.
  • Bicom Systems refuses to do business with any organization which does not adhere to the support of basic human rights.

Relations with Shareholders and Creditors

  • Bicom Systems understands that its obligation to its shareholders is fiducial and, as such, will make all efforts to act in their best interest.
  • The company will communicate its business codes, achievements and prospects honestly and seek to protect the interest of its Creditors at all times.

Relations with its Employees

  • Relations with employees are based on respect for the individual.
  • Bicom Systems will recruit and promote employees on the basis of merit and the individual’s suitability to do the job without discrimination, subject to local legislation.
  • In recognition of the efforts of an individual in helping to create the success of the company, Bicom Systems will maintain a framework of fair and just remuneration policies and structures.
  • Bicom Systems will encourage and assist its employees to develop relevant skills and progress their careers within the company.
  • Bicom Systems expects its employees to act with integrity and maintain high ethical standards. In particular, information received by employees in the course of business dealings will not be used improperly for personal gain or any purpose except that for which it is given.
  • Employees will not engage in an activity for personal gain which may be in conflict with the company’s business interests or applicable law. Employees must disclose any personal interest or interests of their immediate family members which could create a possible conflict of interest for the company.
  • Employees are expected to comply with laws and regulations within all relevant jurisdictions.

Relations with suppliers

  • Bicom Systems will aim to develop relationships with its suppliers based on mutual trust.
  • All commercially sensitive matters related to the company and a supplier will be confidential.
  • Bicom Systems refuses to conduct business with any supplier for which the company knows or suspects that they use child labour in any manner.
  • Receipt of gifts or favours by employees may be illegal or can give rise to difficult situations and may be construed as an improper inducement to grant some advantage in return.
  • Employees must not compromise either themselves or the company in conducting the company’s affairs. The following principles should be followed:
    favours of any kind must not be requested or sought;
  • money in any manner must never be given or accepted;
  • reasonable small tokens and hospitality may be accepted as long as they do not put the recipient under any obligation, real or apparent, do not contravene with any applicable law, may not be misunderstood or could not be offered in return in similar kind.

The environment

  • Bicom Systems supports the conservation of the environment in all its available manners and understands that some resources are limited and should be used carefully.

Compliance and verification

  • Transgression of the provisions of this code by employees may lead to disciplinary actioms, up to and including dismissal where necessary.
  • Bicom Systems aims to facilitate employees to express genuine concerns about behaviour or decisions that they view as unethical.
  • Bicom Systems encourages employees to promptly report any potentially illegal, incorrect and/or unethical behaviour they discover at their workplace or in connection with their work. If employees are concerned that reporting to their line of management may result in harassment, victimisation or undue distress, they shall contact the Company Secretary directly.

All enquiries in relation to this Code or its applicability to particular people or situations should be addressed to the Company Secretary.

We can and have deployed on every continent!

Our products are used daily by

Call Centers

Small and Medium Businesses

Blue Chip Corporations


Service Providers

Our Offices

Bicom Systems (USA)

2719 Hollywood Blvd B-128 Hollywood, Florida 33020-4821 United States

+1 (954) 278 8470

+1 (619) 760 7777

+1 (954) 278 8471

Bicom Systems (UK)

Unit 5 Rockware Business Centre 5 Rockware Avenue Greenford UB6 0AA United Kingdom

+44 (0) 20 33 99 88 00

Bicom Systems (France) c/o FONIA France

Zac du Golf - 15 Impasse Oihana 64200 BASSUSSARRY

+33 (0)5 64 115 115

Bicom Systems (Canada)

Hilyard Place B-125 Saint John, New Brunswick E2K 1J5 Canada

+1 (647) 313 1515

+1 (506) 635 1135

Bicom Systems
(South Africa)

12 Houtkapper Road, Magaliessig, 2067 South Africa

+27 (10) 0011390

Bicom Systems (Italy)

Via Marie Curie, 3 50051 Castelfiorentino - Firenze Italy

+39 0571 1661119

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