Service Providers Solutions

Accelerate your business growth

Incumbent Service Providers

We have worked with Service Providers like Wateen, BT, Astrium, Orange and Telecom Italia, to name a few. Of course, the core business and services are the same for all, however, it would be naive to believe that the circumstances are the same as well. To become a trusted partner at this level demands a different approach.

The motives for our involvements vary. Sometimes it is to secure a unique project that larger competitors cannot react to. Increasingly, though, it is to provide a lower cost offer than Broadsoft, Mitel, Genesys, or Metaswitch, but with all the features that customers insist on plus the ability to scale in partitions. For a confidential opening of ideas, please feel free to contact us.

Competitive Local Exchange Carriers

Back in the old days, you had number ranges; now, with the joys of VoIP technology, phone numbers can be assigned to an IP address, allowing the simplicity of porting. You will increase customer satisfaction by offering them the option of analog and Digital VoIP. It also means your competitors can do it too, so why should they stay with you or switch to you?

Bicom Systems’ comprehensive communication solution will improve stickiness and reduce churn. gloCOM has plenty of features, but it has a ‘fall-in-love’ aspect to it too. Feel free to contact us to discuss your business model and give some insight into future market changes such as CRM.

Internet Service Providers

Adding voice to your current product portfolio will allow you to bring further value to your customers. This will allow you to keep the voice “on the net” using your network infrastructure, thus reducing the need to have voice travel over the public internet to reach your servers.

By allowing you to offer a private voice connection with services under your control, we reduce the “unknown factors” which occur with voice quality when a call travels over the public internet.

Obviously, there are other factors to consider, such as where to source DIDs from. You may also have an existing Billing and Invoicing Platform that you wish to work with. This is nothing we have not done before. Feel free to contact us to get an idea of how much further this can go.

Service Providers Solution - Value Added Reseller, VAR, VoIP Entrepreneur

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Service Providers Solution - Internet Telephony Service Provider

Internet Telephony Service Provider

So you have established a wide network of customers and their connectivity. Possibly you already have supplied voice over the top. Customers keep wanting more and better, though.

These are services used by the entire company on a daily and interactive basis rather than just taking it for granted that bandwidth is there. This extra care means more customer loyalty and more profit for you.

Take a look at our gloCOM smartphone and desktop application to get an idea just how much further your bandwidth may be used.

Let’s start by better understanding your customers make-up and suggest how to position communications so that your offer becomes even more appealing.

Managed Service Provider

Work with existing customers and have the ability to add services to your delivery. VoIP and Unified Communications do more than just widen your portfolio to your customers.

These are services used by the entire company in the bid to gain customer loyalty and more profit. In many cases, you will already have the server/cloud infrastructure that your customers connect to and the secure connections to guarantee the Quality of Service.

Do you have an existing preferred CRM that you promote? Possibly it is one we already support. If not, it may be easily added to provide you with a unique vertical.

Let’s start by better understanding your business portfolio and suggest how to position communications within it.

Wireless Internet Service Provider

Wireless has to be one of our favorite media to interface with. We are a member of the and if you are visiting WISPAPALOOZA, please stop by.

Often WISPs have well-established businesses. However, demands from customers keep growing. Often WISPs cover rural communities and the need for higher value Communications Services keeps growing to support their remote work.

With PBXware hosted firmly in your data center, latency is greatly reduced. This leaves you with a superior offer compared to vendors of other technologies.

Let’s start by better understanding your existing infrastructure and customers and then how to lay a totally new communications service over the top.

Value Added Reseller

Bicom Systems has all the tools that you’ll need from start to finish and beyond. Whether it’s software solutions, hardware, or even just advice from someone who’s been there, we’re ready and willing to help!

We have a package specially designed for ISPs that will give you all the software and services that you need.

Once upon a time, life was simple. A customer needed their phones organized – the choice was Panasonic or Nortel BCM 50. You installed it and it worked like a charm.

Now that there is CRM integration, the customers want statistics by the bucketload and each one needs a unique and different tweak. We have often helped partners win business by providing custom work to ensure that the End User gets a bespoke solution for the cost of off-the-shelf. Who is your next customer?

VoIP Entrepreneur

Bicom Systems has all the tools that you’ll need from start to finish and beyond. Whether it’s software solutions, hardware, or even just advice from someone who’s been there, we’re ready and willing to help!

If you’re looking to start a business, we have the complete turnkey solution that you need at an affordable price.

As we have all seven pieces to the puzzle of success, you are able to get a one-stop-shop for everything you need to start as a VoIP Entrepreneur and to grow and become a full-fledged ITSP.

Starting with “nothing” is never easy. We know – we were there once. We give you all the “tools” to start a successful and profitable business, plus the support along the way as well.

Please do not lose more time in getting started. Contact us today!

Service Providers Solution
gloCOM - Unified Communications - Branding

Add your branding and company logo

All we need are your logo and company colors, and our in-house team will create the complete solution.
TELCOware - Telco Provisioning Platform - Never Forget Invoicing an Item

Never forget to invoice an item

Manual invoicing will leave room for errors & items left out. Not with TELCOware’s subscription billing system.
SERVERware Cluster edition - Virtualization Platform - Rapid Scalability

Highly scalable solutions

Your upgrade is just one phone call away. Simply contact your account manager and we will take care of the rest.
PBXware Multi-Tenant PBX - Statistics for Time management and Productivity

Know more about your customer with statistic suites

Real-time queue statistic gives you an in-depth insight into agent activity and queue traffic.

Complete Solution


The only Virtualization Platform dedicated to Hosting Telephony & Unified Communications in the Cloud.

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PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform.

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Powerful desktop and mobile application designed to take your business communications to a whole new level.

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Why Bicom Systems?

Tested and proven technologies

Tested and proven technologies

With more than 15 years of experience in cloud phone systems, call centers, and unified communications, we have the best tools in the trade to help you start and/or improve your business.
We do not keep you waiting

We do not keep you waiting

Your account manager is your single point of contact that is always available to you when you need immediate attention, even when out of the office.
We are here to help

We are here to help

Our technical support team is always available to you via the support ticketing system, and via live chat Monday-Friday from 1AM - 6PM EST.
Solutions tailored for your business

Solutions tailored for your business

Per your request, we develop custom features which suit your unique business needs.
Get in touch

Get in touch

Complete the form below and a Technology Consultant will contact you to discuss your Telecom needs & put together a customized solution.

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