PBXware
Unified Communications at its Best

Elevate business communications with PBXware, a powerful software PBX system that
supercharges phone systems. Unleash advanced communication features, enhance flexibility,
and scale operations effortlessly, all while staying cost-effective.

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PBXware

True Unification is Flexible and Scalable

Seamless Integration of Communication Channels

Experience seamless integration as PBXware brings together voice, video, contact center features, meetings, and more into a cohesive platform, simplifying your communication tools.

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Effortless Customization for Customer Needs

Tailor solutions and bundles effortlessly, adapting to unique customer needs and gaining a competitive edge by providing personalized offerings.

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Multi-Tenant Scalability for Business Growth

PBXware Multi-Tenant ensures scalable growth, allowing you to add or remove extensions at your own pace, supporting your business throughout its entire journey.

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PBXware Brochure
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PBXware Datasheet
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PBXware Release Notes
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Dalibor Bradvic

Product Owner of PBXware

PBXware acts as a central communication hub that integrates various communication channels and technologies. It serves as the nucleus around which other Bicom Systems solutions orbit.

Our commitment to innovation ensures that businesses relying on Bicom Systems' solutions, including PBXware, are future-proofed, ready to adapt to emerging trends and technological shifts.

WE MAKE IT SIMPLE

Why choose PBXware?

EASY SETUP

PBXware installation is fast and it is made easy with a step-by-step setup wizard that guides the users through the complete process.

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Gain the advantage over your competition by combining audio conference, instant message, video call, fax, presence, screen pop, screen share and more… all from one single interface!

CRM INTEGRATIONS

PBXware integrates seamlessly with most business-critical apps and services, such as Salesforce, SugarCRM, Zendesk, ZOHO, MS Dynamics, and many more.

BRANDING

Our branding package was carefully crafted with resellers in mind. It contains all the software and technical documentation with your brand name, logo and company colors.

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AUTO PROVISIONING
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E-MAIL TO FAX
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PERSONALIZED SMS BULK MESSAGING

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Unify, customize, and thrive. Your journey to simplified communication starts here

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OMNICHANNEL, REAL-TIME MONITORING, DYNAMIC CALL ROUTING

Enhance the Customer Experience

Omnichannel Communication for Customers

Open up multiple communication channels, including phone, email, social media, and live chat, providing customers with the flexibility to communicate in the way that suits them best.

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Real-Time Monitoring and Accountability

Ensure a positive customer experience with real-time monitoring and accountability features, enhancing transparency and satisfaction.

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Dynamic Call Routing for Efficiency

Save time and frustration with dynamic call routing options, directing customers to the right contact more quickly and efficiently.

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Malcolm Turnbull

Managing Director of Nova IX

PBXware is an excellent feature-rich product which is scalable, reliable, and cost effective while providing Unified Communications.

Harpreet "Harp" Sidhu

Managing Director Of Ezeetel In Canada

PBXware is a powerful communication solution.

HELP TEAMS COMMUNICATE

Increase Team Collaboration & Productivity

Unified Collaboration Tools

Empower teams with unified collaboration tools, fostering a seamless and productive work environment.

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Work Anywhere Flexibility with UCaaS Apps

Enable team members to work anywhere using UCaaS apps, whether at a desk, at home, or on the go.

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Real-Time Analytics for Informed Management

Provide management with real-time analytics and reports, offering clear insights for strategic planning and continued growth.

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TAILORED SOLUTIONS FOR EVERY SCENARIO

Choose the Edition that Suits Your Needs

Multi-Tenant Edition

Enjoy the benefits of scalability and flexibility with Multi-Tenant PBX. Accommodate multiple customers with unique PBX editions on a single instance.

Add or remove instances and extensions as needed to protect your business as it grows. Offer custom solutions to win more deals—all branded with your unique identity.

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Business Edition

Power busy office and corporate settings with Business PBX. Embrace advanced features such as hot-desking, supporting creative and cost-effective working options for organizations.

Offer custom development solutions to close significant deals that demand specific features and workarounds.

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Contact Center Edition

Elevate customer experience and maximize team performance with Contact Center PBX.

Increase productivity and collaboration through real-time monitoring, accountability tools, and wallboards.

Keep customers happy with omnichannel communication options and efficient call routing.

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Service Provider Edition

PBXware SP Edition is a game-changer for multi-tenant PBX administrators. It streamlines data access and simplifies management across multiple systems with advanced search, single sign-on, and automated trunk setup.

While not a standalone PBX system, it offers efficient multi-tenant PBX operations, providing administrators with powerful tools for streamlined processes

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BICOM SYSTEMS ECOSYSTEM

PBXware Opens The Gate

Our suite of products works harmoniously to offer a comprehensive, end-to-end communication experience tailored to your business needs.
gloCOM Collaboration Suite

Enhance team collaboration and productivity with gloCOM, our flagship unified communication solution. Experience seamless integration with PBXware, enabling your teams to communicate effortlessly across voice, video, chat, and more. Access advanced features like presence management and real-time analytics, ensuring a streamlined workflow.

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sipPROT Security Solutions

Safeguard your communication infrastructure with sipPROT, our dedicated security solution. Seamlessly integrated with PBXware, sipPROT provides multiple layers of security, including call encryption and advanced threat detection, giving you peace of mind and ensuring the confidentiality of your sensitive data.

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SERVERware Hosting Platform

SERVERware’s proven reliability, with built-in redundancy and failover capabilities, guarantees uninterrupted service. Experience the synergy of PBXware and SERVERware for enhanced performance and reliability in your communication infrastructure.

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CHOOSE THE RIGHT DEPLOYMENT FOR YOUR BUSINESS

Hosted vs. On-Premise

PBXware offers the flexibility of both hosted and on-premise deployment options, allowing you to tailor your communication solution to your specific business needs.

Hosted PBXware

Experience the benefits of a cloud-based solution with hosted PBXware. Enjoy hassle-free setup and maintenance as Bicom Systems takes care of the infrastructure.

This option is ideal for businesses looking for a cost-effective and scalable solution, with the ability to access features from anywhere with an internet connection.

On-Premise PBXware

Opt for on-premise deployment if you prefer to have complete control over your communication infrastructure. With on-premise PBXware, you host and manage the system within your own environment, providing maximum security and customization. This option is suitable for businesses with specific regulatory requirements or those seeking full autonomy over their communication solution.

SECURE YOUR FUTURE WITH CUTTING-EDGE SOLUTIONS

Get Ahead, Stay Ahead

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Partnership

Partner with an industry expert to stay ahead with new technologies and features.

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Your Brand in the Spotlight

It's a fully white-label product, ensuring your brand takes center stage.

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Leading-Edge Technology

PBXware is based on cutting-edge technology, regularly updated to keep you ahead of the curve.

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Security Assurance

Relax with PBXware's multilayered security, including call encryption to safeguard your sensitive data.

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CHOOSE WHAT SUITS YOU BEST

Deployment methods

SERVERware

Serve many different types of clients with different PBXware editions at the same time all through the only Virtualization Platform dedicated to Hosting Telephony & Unified Communications in the Cloud. SERVERware delivers a wide range of IP services and applications with high availability, stability & reliability for a maximum up-time.

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Installation Media

Install PBXware using a USB or CD ROM and add an instance of PBXware to your virtualization platform of choice with ISO or VMware image by downloading the correct installation images from our site.

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COMPATIBLE WITH MOST IP PHONES ON THE MARKET

Use your existing IP Phones

PBXware is compatible with most IP Phones on the market. Use the same extension on multiple devices. Save time for both your IT personnel and your users by using features such as automated provisioning, busy lamp field (BLF), hot desking, and more.
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Innovate. Integrate. Communicate. Prosper with PBXware.

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