PBXware Business Edition

Business Edition

of PBXware is our extensive and fully customizable VoIP solution providing you with a comprehensive set of features and capabilities of the enterprise phone system. Together with the Contact Center and Multi-Tenant Editions Business PBX enables you to transform the way you conduct business and increase efficiency in the workplace, with each edition supporting specific features maximizing performance, reliability, and expandability.

It offers greater flexibility and customization capability allowing you more control over the final product, with unique deployment options ranging from on-premise softswitch deployments based on bespoke units and custom hardware to Hosted PBX solutions served using SERVERware in the Cloud.

Enhanced Ring Groups

Enhanced Ring Groups (ERG) represent a more advanced type of Ring Groups. With ERG, you can set up basic queueing functions and reuse Queues with Members to achieve better business intelligence. Additionally, generating reports across all editions (Multi-Tenant, Contact Center, and Business) is implemented together with leading options for better reporting experience.

Are you satisfied with your current phone system?

PBXware Multi-Tenant PBX - Statistics for Time management and Productivity


Access daily or monthly call statistics with ease. Filter the statistics by the date, caller and callee number. Gain insight into the extensions statistics, such as who and when has made a call, the total and average call time, the number of answered and missed calls and more. Use the graphs to display your call statistics data in a meaningful and easy to understand manner.
PBXware Multi-Tenant PBX - Least Cost Routing LCR, select your ITSP provider


With LCR you are able to select the ITSP provider to route the traffic based on the cost. It is the process of predefining and directing the path of outbound and inbound communications traffic, depending on which call route is the least expensive.
gloCOM - Unified Communications - Call Transfer


Work at any available desk in the office. In just a few easy steps, switch desks without the need to carry your equipment with you. Guided by IVR Log in from any supported device with your extension and pin.
PBXware Multi-Tenant PBX - Custom Development

Custom Development

Not every business is the same, and that is why we customize our software to the specific needs of each individual client. If your business needs a certain feature that is not available in the current version of PBXware, our team of highly skilled developers will design and develop the feature in the timeliest manner possible upon your request.
Comprehensive Role-Based Management

System administrators are able to create groups and users permissions in order to delegate the administration of PBXware. Users are grouped by Administrator, Site Admin, Operator, Manager, and Other Custom Groups.

Use your existing IP Phones

PBXware is compatible with most IP Phones on the market. Use the same extension on multiple devices. Save time for both your IT personnel and your users by using features such as automated provisioning, busy lamp field (BLF), hot desking, and more.

The comprehensive list of supported UADs

PBXware Multi-Tenant PBX - Archive your data in the Cloud - Amazon S3, Dropbox, FTP

Archive your data in the cloud

PBXware integrates with Amazon S3, Google Drive, Dropbox, and FTP. You are able to store voicemail, fax, and call data records automatically and keep them safe in a remote location.
PBXware Multi-Tenant PBX - Powerful Speech to Text, STT

Powerful speech to text

PBXware’s voicemail system integrates with Google Cloud Speech-to-Text and IBM Watson (STT). Get text transcriptions of your voicemail messages sent to your email.
PBXware Multi-Tenant PBX - Call Recording


Easily set up call recording for all extensions and access them via a web browser. Improve security, customer satisfaction and raise the quality of your service by playing back and analyzing the call records. To make certain that callers have given their consent, you can set default or custom announcements to be played before recording begins.
gloCOM - Unified Communications - Branding


Make your business stand out with your own branding added to PBXware. All we need are your logo and company colors, and our in-house team will create the complete solution that will help elevate your business to a new level.

Make your business stand out with your own branding added to the PBXware.

PBXware Multi-Tenant PBX, Call Center PBX, Business PBX - Make calls directly through your CRM
Make calls directly through your CRM

Incorporate all the features and capabilities of the PBXware telephony system inside your CRM or Browser. PBXware Business integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive, SuiteCRM, Hubspot and many more.

Business PBX Online self-care

Cut down your support cost and create a better experience for your customers with PBXware’s online self-care portal. Through the online self-care portal, users can access their personal dashboard and reports, check their voicemails, make changes to Enhanced Services such as Caller ID, Do Not Disturb, Call Forwarding, and more.

PBXware Multi-Tenant PBX - Secure Voice, TLS, SRTP, Let's Encrypt SSL certificates

Secure voice

PBXware business edition greatly increases security by encrypting your calls using TLS (Transport Layer Security) and SRTP (Secure Real-time Transport Protocol) protocols. And to add another layer of security, PBXware now supports Let’s Encrypt SSL certificates.
PBXware Multi-Tenant PBX - Activity Log, track changes, boost security

Activity log

You can now track date, time and activity of each user to improve time management and increase productivity. Knowing who accessed various files and made changes on the server can increase security and give you a greater insight into how your business operates.
PBXware Multi-Tenant PBX - HTTP API for Extensions, Trunks, DIDs, Ring Groups, IVRs


Connect your applications to PBXware with the PBXware’s simple, powerful, and secure application programming interface (API). You can access Extensions, Trunks, DIDs, Ring Groups, IVRs, and more via HTTP protocol.
PBXware Multi-Tenant PBX - Caller ID lookup

CallerID lookup

Reduce fraud, increase lead conversions, and improve message deliverability by integrating PBXware with external lookup service. Provide a customer or business with a personalized experience – even if it’s their first time calling in.
PBXware Multi-Tenant PBX - Multilingual GUI, Spanish and French translation

Multilingual GUI

PBXware is available in Spanish and French. Now our loyal Spanish and French-speaking users will be able to access PBXware in their native language.
PBXware Multi-Tenant PBX - Asterisk CLI in Browser

Asterisk CLI in Browser

Conveniently and securely access the Asterisk – Command Line Interface (CLI) straight from your browser.


PBXware brochure


PBXware datasheet


PBXware RN

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