Liberating the world from traditional communication systems


What's new

From Intern to Employee – Case #4

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Happy NOT to need a Proxy

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A Contact Center Nightmare

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How to Prevent Common Mistakes in Telecom

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ASCII IT Success Summit 2019 Denver

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Webinar: Tour of gloCOM 5.3

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What We Offer

Turnkey Solution For Your Business Communications Needs


We commit strictly to technologies and solutions that we have exploited, tested and documented ourselves.


From delivery, use and custom development we seek to provide the closest fit to your requirements.


We welcome and value your contribution to the continuing development of our products.


Our team will answer all your questions and find solutions for your issue.

Our Products

Bicom Systems communication solution

Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO. It is everything you need to communicate, collaborate and connect.

  • PBXware Open standards turnkey telephony platform
  • SERVERware Server Virtualization Platform
  • TELCOware Turnkey telco invoicing & payment platform
  • sipPROT SIP Protection Software
  • gloCOM Unified Communication software
  • gloCOM GO Unified Communication mobile app
  • sipMON Network packet sniffer for SIP and RTP VoIP protocol

PBXware 5 PBXware 5

PBXware 5

The world’s first and most mature Open Standards Turnkey Telephony Platform

New PBXware comes with the 64-bit kernel and is now using Asterisk 13 and PJSIP. You are now able to access Branding, Asterisk CLI, Audit logs, and listen to recording directly from a Web GUI. Archiving storage (Amazon EC2, Dropbox, FTP, Google Drive), Let’s Encrypt support, new queue and CRT statistics are just some of the new features.

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SERVERware 3

SERVERware 3

The only Virtualization Platform dedicated to Hosting Telephony & Unified Communications in the Cloud.

With the new and more powerful GUI you can now manage domains and resources with ease. Virtualization technology has been completely changed and is now using LXC (Linux Containers). Built-in backup, high data integrity protection, sipPROT management, and Shared, fault-tolerant network storage are just some of the features that make SERVERware 3 even more secure and reliable virtualization platform.

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Unified Communication software that simplifies and accelerates your daily tasks

The powerful softphone application specifically designed to take your business communications to a whole new level.

It is capable of replacing or integrating with your desk phone, allowing you to make voice conference, start a group chat, send a fax, make video calls see when contacts are available, transfer files…, all from one intuitive interface.

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Office in your pocket

High Quality Voice Calls
Clear voice call with a high quality sound.

Unlimited Comms
in and out of office. Bring your PBXware functionality on a smartphone wherever you go.

Presence Panel
change your availability at any time and be aware of other users presence on the system

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TELCOware is a fully featured telecom customer portal, designed for integration with one or many PBXware telephony switches. Recurrent Invoices, Unlimited Billing Packages, Unlimited Service Plans, Custom Invoices, Outstanding Balances, CDR Mediation, Customer Subscriptions… and more!

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sipMON and sipPROT


sipPROT is a PBXware and SERVERware module that provides protection from SIP attacks. Unlike other similar solutions, sipPROT works with LIVE SIP traffic, constantly monitoring SIP packets being received.

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sipMON is a network packet sniffer for SIP and RTP VoIP protocol specifically designed to work with PBXware. sipMON is able to handle thousands of simultaneous calls. It listens on a network interface and analyzes all SIP calls on defined SIP ports.

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Why Bicom Systems?

Tested and proven technologies

Tested and proven technologies

With more than 15 years of experience in cloud phone systems, call centers, and unified communications, we have the best tools in the trade to help you start and/or improve your business.
We do not keep you waiting

We do not keep you waiting

Your account manager is your single point of contact that is always available to you when you need immediate attention, even when out of the office.
We are here to help

We are here to help

Our technical support team is always available to you via the support ticketing system, and via live chat Monday-Friday from 1AM - 6PM EST.
Solutions tailored for your business

Solutions tailored for your business

Per your request, we develop custom features which suit your unique business needs.

Meet some of our partners

It is a pleasure to do business with some of the most successful companies in the world, and great people who make them as such.

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All customers invited to join our 15th Year Anniversary Event !