The best communication solution for an office worker
Use simple drag and drop actions to add users to call /chat /conference/group chat, make blind and attended transfers. Chat with one or more Users (single & group chat) at the same time, and keep a searchable history of every chat conversation.
Skype for Business integration
The Skype for business module is used for the integration between Skype for Business and gloCOM. This module allows you to sync your gloCOM and Skype online presence and initiate a regular or conference call with one or multiple Skype for business contacts via gloCOM.
Online presence
Set your presence status and availability in gloCOM. View other users’ presence and availability. Sync Outlook contacts with gloCOM. Call them from gloCOM directly or from Outlook using the integrated Outlook plugin. When an inbound call is received, see who from your Outlook contacts is calling you.
Headset Support
gloCOM works out of the box with over 100 headsets from the industry leading brands. Some headsets from manufacturers such as Jabra and Plantronics offer advanced functionalities – allowing you to answer, hold, mute, or hang up a call using the headset buttons. Setting up and using your headsets is easy. Your clients will be happy, and so will you.
The comprehensive list of tested Headsets
CRM integration
gloCOM integrates with Salesforce, ZOHO, MS Dynamics, SugarCRM, Zendesk, Bullhorn, vTiger, Pipedrive, SuiteCRM, Hubspot using their REST or SOAP API. Proprietary CRMs can be integrated with gloCOM as well using our CRM SDK. This feature provides access to CRM contacts and leads, Caller ID detection, support for uploading Call logs and Recordings and more.
Conferencing facility
Create and control conference calls on any SIP phone or SoftPhone. Convert two-way calls into a conference call, and add as many participants as you’d like.