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PBXware is the world's first and most mature Professional Open Standards Turnkey Telephony Platform. Since 2003, PBXware has deployed flexible, reliable, and scalable New Generation Communication Systems to SMBs, enterprises, and governments worldwide by unifying the most advanced of latest technologies.
PBXware supports a wide range of PSTN and VoIP technologies. Creation of Enhanced Voicemail, ACD Queues, IVR Auto Attendants, Conference Bridges, Music on Hold, Least Cost Routing, national/global voice networks, and much more are all deployable as a single unit or redundant network. A real cost saving solution! PBXware is delivered either in a CD, Tarball, Appliance, or SERVERware delivery format, each with an easy to use setup wizard that will have your PBX functional in just minutes. Administration is performed through web interface or CLI. Auto updates, system backup, provider templates, call recordings, real time call/agent monitoring are just some of the advanced features offered. We also welcome and deliver custom development in a professional and affordable manner.
PBXware helps branch offices communicate easily through VoIP or PSTN, dramatically reducing telephone costs. PBXware easily creates conference bridges between local or remote users, directly saving significant amounts of time and money. PBXware allows remote employees to achieve better business results.
PBXware is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability and expandability. See below for full details.
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Easy To Setup And Use With PBXware GUI |
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PBXware installation is extremely easy with a step-by-step setup wizard guiding users through the process. Navigating through the system to manage extensions, trunks, or queues is also easy due to a simple and user friendly web interface. | |
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| Unified Messaging Support |
Voicemail Instant Messaging Chat Faxing (PSTN, FoIP, FoE) SMS | |
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| VoIP/Analog Phones |
| PBXware supports VoIP and traditional PSTN telephony technologies. | |
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| Standard System Features |
Tenant(s)/Resellers(s) Multiple Languages Simple or e164 Routing mode Conferences Permissions Remote Mobile/Cell Extension Astmanproxy/Asterisk manager CDR Search PSTN/VoIP Trunks IVR Auto Attendants Networking and Branch Support |
Conferencing Enhanced ACD Queues Music On Hold FAX over IP (FoIP) Instant Messaging Server Least Cost Routing Ring Groups Call Recording Call Monitor | | |
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| IVR |
| Interactive Voice Response allows managing of incoming calls. PBXware answers calls, interacts with callers, and forwards the calls based on their choice. | |
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| Call Routing Support (LCR) |
Define a preferred VoIP or PSTN provider for specific destinations. | |
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| Conferencing |
| Conferencing allows two or more participants to communicate with each other. Administrators can define user permissions and conference options as well as allow one or more participant to moderate ongoing conference calls. | |
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Delivery Method(s)
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CD Tarball Appliances SERVERware | | |
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| Fax Over IP (FoIP) |
| Fax Over IP and traditional PSTN faxing allow communication between fax machines connected to a network (Internet) or/and to a traditional phone line. | |
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| Comprehensive User Features |
Group Hunt Call Forwarding Call Park Instant Recording Call Pickup Call Filters & Blocking Speakerphone Page Directory / BLF List |
Listen to Recordings Call Monitoring Phone Callback (optional) Monitoring Conferences Overhead Paging Paging/Intercom Remote Access Personal IVR | | |
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| System Administration |
Web Browser Administration Role Based Administration |
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| Call Center Communicator |
VoIP Soft Phone Instant Messaging Client Operator Panel Conference Administration Call Center Communicator Fax Send/Receive MS Windows Desktop Application | |
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| ACD Queues |
Unlimited Agents and Queues Ringing Strategy Call Recording Predictive Dialer Queue Call Back | | |
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| Call Center Statistics |
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Queues/Agents statistics and real time status Inbound/Outbound Graphs CSV and PDF Data Export Windows, Mac and Linux Desktop Applications | | |
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AQMON |

ACMON | |
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| Unlimited |
Resellers Extensions Tenants
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| Real Time Telephony Billing |
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CDRs Real Time Telephony Billing | | |
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System Availability 99,999% |
Our clients businesses depend on the highest availability, this is why we provide the highest level of system availability possible. | |
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| Custom Development |
Per customer request, we develop custom PBXware features for their specific business needs. | |
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| CRM/CTI integration on request |
| PBXware is ready for SugarCRM, SalesForce, or any other proprietary CRM integration using our custom development service. | |
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| Extension(s) |
1000+ |
1000+ |
1000+ |
| Tenant(s)/Resellers(s) |
One |
One |
Unlimited |
| PSTN/VoIP Trunks |
Unlimited |
Unlimited |
Unlimited |
| IVR Auto Attendants |
Unlimited |
Unlimited |
Unlimited |
| Conferencing |
Unlimited |
Unlimited |
Unlimited |
| Enhanced ACD Queues |
n/a |
Unlimited |
Unlimited |
| Call Recording |
Unlimited |
Unlimited |
Unlimited |
| Call Monitor |
Unlimited |
Unlimited |
Unlimited |
| Multiple Languages |
Yes |
Yes |
Yes |
| Simple or E164 Routing mode |
Yes |
Yes |
Yes |
| Conferences Permissions |
Yes |
Yes |
Yes |
| Remote Mobile/Cell Extension |
Yes |
Yes |
Yes |
| CDR Search |
Yes |
Yes |
Yes |
| Music On Hold |
Yes |
Yes |
Yes |
| FAX over IP (FoIP) |
Yes |
Yes |
n/a |
| Instant Messaging Server |
Yes |
Yes |
n/a |
| Networking and Branch Support |
Yes |
Yes |
n/a |
| Least Cost Routing |
Yes |
Yes |
Yes |
| Ring Groups |
Yes |
Yes |
Yes |
| Directory |
Yes |
Yes |
Yes |
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| CD |
Yes |
Yes |
Yes |
| Tarball |
Yes |
Yes |
Yes |
| Appliances |
Yes |
Yes |
Yes |
| SERVERware |
Yes |
Yes |
Yes |
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| ACMON |
n/a |
Optional |
n/a |
| AQMON |
n/a |
Optional |
n/a |
| AgentCOM |
n/a |
Optional |
n/a |
| Queues Callback |
n/a |
Optional |
n/a |
| Call Centre Agents |
n/a |
Unlimited |
n/a |
| Skills Based Routing |
n/a |
Unlimited |
n/a |
| Queue and Agent Statistics |
n/a |
Unlimited |
n/a |
| Real Time Queue - Agents Monitoring |
n/a |
Unlimited |
n/a |
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| CDRs |
Yes |
Yes |
Yes |
| Real Time Telephony Billing |
Optional |
Optional |
Optional |
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| Web Browser Administration |
Yes |
Yes |
Yes |
| Role Based Administration |
Yes |
Yes |
Yes |
| MultiSite Administration |
Optional |
Optional |
Optional |
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| Unimited Expandability |
Yes |
Yes |
Yes |
| System Setup Wizard |
Yes |
Yes |
Yes |
| Phones Auto Configuration/Provisioning |
Yes |
Yes |
Yes |
| Trunks Auto Configuration |
Yes |
Yes |
Yes |
| Service Providers Templates |
Yes |
Yes |
Yes |
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| Follow Me |
Yes |
Yes |
Yes |
| Group Hunt |
Yes |
Yes |
Yes |
| Call Forwarding |
Yes |
Yes |
Yes |
| Do Not Disturb |
Yes |
Yes |
Yes |
| Caller ID |
Yes |
Yes |
Yes |
| Last Caller |
Yes |
Yes |
Yes |
| Call Park |
Yes |
Yes |
Yes |
| Instant Recording |
Yes |
Yes |
Yes |
| Call Pickup |
Yes |
Yes |
Yes |
| Call Filters & Blocking |
Yes |
Yes |
Yes |
| Speakerphone Paging |
Yes |
Yes |
Yes |
| Directory / BLF List |
Yes |
Yes |
Yes |
| Speed Dial |
Yes |
Yes |
Yes |
| Monitor Queues |
n/a |
Yes |
n/a |
| Web Callback |
Optional |
Optional |
Optional |
| Delete Recordings |
Yes |
Yes |
Yes |
| Listen to Recordings |
Yes |
Yes |
Yes |
| Call Monitoring |
Yes |
Yes |
Yes |
| Phone Callback |
Optional |
Optional |
Optional |
| Monitoring Conferences |
Yes |
Yes |
Yes |
| Overhead Paging |
Yes |
Yes |
n/a |
| Paging/Intercom |
Yes |
Yes |
Yes |
| Remote Access |
Yes |
Yes |
Yes |
| Personal IVR |
Yes |
Yes |
Yes |
| Online User Directory |
Yes |
Yes |
Yes |
| System Operation Times |
Yes |
Yes |
Yes |
| Pause/Unpause Call Recording |
Yes |
Yes |
n/a |
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| Services Monitoring |
Yes |
Yes |
Yes |
| System Backup |
Yes |
Yes |
Yes |
| Powerful Reporting |
Yes |
Yes |
Yes |
| Custom Extensions |
Yes |
Yes |
Yes |
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| Enhanced Voicemail |
Unlimited |
Unlimited |
Unlimited |
| Operator/Exit Digit |
Yes |
Yes |
Yes |
| Unified Messaging |
Yes |
Yes |
Yes |
| TimeZones Support |
Yes |
Yes |
Yes |
| Voicemail Groups |
Yes |
Yes |
Yes |
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| gloCOM |
Optional |
Optional |
n/a |
| Sound Converter |
Yes |
Yes |
Yes |
| outCALL |
Optional |
Optional |
Optional |
| User Self Care |
Yes |
Yes |
Yes |
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| SugarCRM |
Yes |
Yes |
Yes |
| Salesforce |
Yes |
Yes |
Yes |
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| Firmware Updates |
Yes |
Yes |
Yes |
| Customer Support |
Standard, Enhanced or Emergency |
Standard, Enhanced or Emergency |
Standard, Enhanced or Emergency |
| Comprehensive Documentation |
Yes |
Yes |
Yes |
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| Pricing |
Business |
Call Center |
Multi Tenant |
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| End User Price |
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