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PBXware is the First and most mature Turnkey Open Standards Telephony
Platform. Since 2003 PBXware has deployed flexible, reliable and
scalable New Generation Communication Systems Worldwide by unifying the
most Advanced of Latest Technologies.
PBXware
supports a wide range of PSTN and VoIP technologies. Creation of Enhanced Voicemail, ACD Queues, IVR Auto Attendants,
Conference Bridges, Music on Hold, Least
Cost Routing, national/global voice networks, and
much more... all deployable as a single unit or redundant network. A real cost saving solution!!!
PBXware is delivered either in CD, Tarball, Appliance or SERVERware
delivery formats each with an easy to use Setup Wizard to assist you to
have a functional PBX in minutes. Administration is performed through
Web Interface or CLI. Auto updates, system backup, provider templates,
call recordings, real time call/agent monitoring are just some of
advanced features offered. We also welcome and deliver Custom
Development in a professional and affordable manner. PBXware helps branch offices communicate easily by VoIP or PSTN dramatically reducing
telephone costs. PBXware easily creates conference bridges between
local or remote users directly saving significant amounts of time and
money. PBXware allows employees remote working achieving better
business results. PBXware is offered in Business, Call
Center and Multi Tenant Editions each supporting specific features
maximizing performance, reliability and expandability. See below for
full details!!! |

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| Tenant(s)/Resellers(s) |
One |
One |
Unlimited |
| Extension(s) |
1000+ |
1000+ |
1000+ |
| PSTN/VoIP Trunks |
Unlimited |
Unlimited |
Unlimited |
| IVR Auto Attendants |
Unlimited |
Unlimited |
Unlimited |
| Conferencing |
Unlimited |
Unlimited |
Unlimited |
| Enhanced ACD Queues |
n/a |
Unlimited |
Unlimited |
| Music On Hold |
Yes |
Yes |
Yes |
| FAX over IP (FoIP) |
Yes |
Yes |
n/a |
| Instant Messaging Server |
Yes |
Yes |
n/a |
| Networking and Branch Support |
Yes |
Yes |
n/a |
| Least Cost Routing |
Yes |
Yes |
Yes |
| Ring Groups |
Yes |
Yes |
Yes |
| Call Recording |
Unlimited |
Unlimited |
Unlimited |
| Call Monitor |
Unlimited |
Unlimited |
Unlimited |
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| CD |
Yes |
Yes |
Yes |
| Tarball |
Yes |
Yes |
Yes |
| Appliances |
Yes |
Yes |
Yes |
| SERVERware |
Yes |
Yes |
Yes |
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| Queue and Agent Statistics |
n/a |
Unlimited |
n/a |
| Real Time Queue - Agents Monitoring |
n/a |
Unlimited |
n/a |
| Skills Based Routing |
n/a |
Unlimited |
n/a |
| Queu Call Back |
n/a |
Yes |
n/a |
| Call Agents |
n/a |
Unlimited |
n/a |
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| CDRs |
Yes |
Yes |
Yes |
| Real Time Telephony Billing |
Optional |
Optional |
Optional |
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| Web Browser Administration |
Yes |
Yes |
Yes |
| Role Based Administration |
Yes |
Yes |
Yes |
| MultiSite Administration |
Yes |
Yes |
n/a |
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| Unimited Expandability |
Yes |
Yes |
n/a |
| System Setup Wizard |
Yes |
Yes |
n/a |
| Phones Auto Configuration/Provisioning |
Yes |
Yes |
Yes |
| Trunks Auto Configuration |
Yes |
Yes |
Yes |
| Service Providers Templates |
Yes |
Yes |
Yes |
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| Operator Console |
One |
One |
n/a |
| outCALL -Outlook Integration |
Optional |
Optional |
n/a |
| User Self Care |
Yes |
Yes |
Yes |
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| Follow Me |
Yes |
Yes |
Yes |
| Group Hunt |
Yes |
Yes |
Yes |
| Call Forwarding |
Yes |
Yes |
Yes |
| Do Not Disturb |
Yes |
Yes |
Yes |
| Caller ID |
Yes |
Yes |
Yes |
| Last Caller |
Yes |
Yes |
Yes |
| Call Park |
Yes |
Yes |
Yes |
| Instant Recording |
Yes |
Yes |
Yes |
| Paging/Intercom |
Yes |
Yes |
Yes |
| Remote Access |
Yes |
Yes |
Yes |
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| Services Monitoring |
Yes |
Yes |
Yes |
| System Backup |
Yes |
Yes |
Yes |
| Powerful Reporting |
Yes |
Yes |
Yes |
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| Enhanced Voicemail |
Unlimited |
Unlimited |
Unlimited |
| Unified Messaging |
Yes |
Yes |
Yes |
| Voicemail Groups |
Yes |
Yes |
Yes |
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| Firmware Updates |
Yes |
Yes |
Yes |
| Customer Support |
Standard, Enhanced or Emergency |
Standard, Enhanced or Emergency |
Standard, Enhanced or Emergency |
| Comprehensive Documentation |
Yes |
Yes |
Yes |
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| Pricing |
Business |
Call Centre |
Multi Tenant |
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| End User Price |
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