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PBXware
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/img/spash_3.jpegPBXware is the First and most mature Turnkey Open Standards Telephony Platform. Since 2003 PBXware has deployed flexible, reliable and scalable New Generation Communication Systems Worldwide by unifying the most Advanced of Latest Technologies.

PBXware supports a wide range of PSTN and VoIP technologies. Creation of Enhanced Voicemail, ACD Queues, IVR Auto Attendants, Conference Bridges, Music on Hold, Least Cost Routing, national/global voice networks, and much more... all deployable as a single unit or redundant network. A real cost saving solution!!!  PBXware is delivered either in CD, Tarball, Appliance or SERVERware delivery formats each with an easy to use Setup Wizard to assist you to have a functional PBX in minutes. Administration is performed through Web Interface or CLI. Auto updates, system backup, provider templates, call recordings, real time call/agent monitoring are just some of advanced features offered. We also welcome and deliver Custom Development in a professional and affordable manner.

PBXware helps branch offices communicate easily by VoIP or PSTN dramatically reducing telephone costs. PBXware easily creates conference bridges between local or remote users directly saving significant amounts of time and money. PBXware allows employees remote working achieving better business results.

PBXware is offered in Business, Call Center  and Multi Tenant Editions each supporting specific features maximizing performance, reliability and expandability. See below for full details!!!

Standard Features Business Call Centre Multi Tenant
Tenant(s)/Resellers(s) One One Unlimited
Extension(s) 1000+ 1000+ 1000+
PSTN/VoIP Trunks Unlimited Unlimited Unlimited
IVR Auto Attendants Unlimited Unlimited Unlimited
Conferencing Unlimited Unlimited Unlimited
Enhanced ACD Queues n/a Unlimited Unlimited
Music On Hold Yes Yes Yes
FAX over IP (FoIP) Yes Yes n/a
Instant Messaging Server Yes Yes n/a
Networking and Branch Support Yes Yes n/a
Least Cost Routing Yes Yes Yes
Ring Groups Yes Yes Yes
Call Recording Unlimited Unlimited Unlimited
Call Monitor Unlimited Unlimited Unlimited
Delivery Method(s) Business Call Centre Multi Tenant
CD Yes Yes Yes
Tarball Yes Yes Yes
Appliances Yes Yes Yes
SERVERware Yes Yes Yes
Call Centre Applications Business Call Centre Multi Tenant
Queue and Agent Statistics n/a Unlimited n/a
Real Time Queue - Agents Monitoring n/a Unlimited n/a
Skills Based Routing n/a Unlimited n/a
Queu Call Back n/a Yes n/a
Call Agents n/a Unlimited n/a
Billing Business Call Centre Multi Tenant
CDRs Yes Yes Yes
Real Time Telephony Billing Optional Optional Optional
System Administration Business Call Centre Multi Tenant
Web Browser Administration Yes Yes Yes
Role Based Administration Yes Yes Yes
MultiSite Administration Yes Yes n/a
Setup and Configuration Business Call Centre Multi Tenant
Unimited Expandability Yes Yes n/a
System Setup Wizard Yes Yes n/a
Phones Auto Configuration/Provisioning Yes Yes Yes
Trunks Auto Configuration Yes Yes Yes
Service Providers Templates Yes Yes Yes
End User Applicatons Business Call Centre Multi Tenant
Operator Console One One n/a
outCALL -Outlook Integration Optional Optional n/a
User Self Care Yes Yes Yes
Enhanced Services Business Call Centre Multi Tenant
Follow Me Yes Yes Yes
Group Hunt Yes Yes Yes
Call Forwarding Yes Yes Yes
Do Not Disturb Yes Yes Yes
Caller ID Yes Yes Yes
Last Caller Yes Yes Yes
Call Park Yes Yes Yes
Instant Recording Yes Yes Yes
Paging/Intercom Yes Yes Yes
Remote Access Yes Yes Yes
Customisation & Reliability Business Call Centre Multi Tenant
Services Monitoring Yes Yes Yes
System Backup Yes Yes Yes
Powerful Reporting Yes Yes Yes
Voicemail Business Call Centre Multi Tenant
Enhanced Voicemail Unlimited Unlimited Unlimited
Unified Messaging Yes Yes Yes
Voicemail Groups Yes Yes Yes
Product/Customer Support Business Call Centre Multi Tenant
Firmware Updates Yes Yes Yes
Customer Support Standard, Enhanced or Emergency Standard, Enhanced or Emergency Standard, Enhanced or Emergency
Comprehensive Documentation Yes Yes Yes
Pricing Business Call Centre Multi Tenant
End User Price

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