Bicom Systems - VoIP Phone Systems, IP PBX Cloud Services, Softphone, Unified Communications for VoIP Providers, Call Centers, CLEC, ITSP, and Multi-Tenant

Downloads | Contact Us | Company | Resellers | Support
Home Products Services Solutions My Account Store
Call Center PBX
 
Out Call Center software offers a set of features needed for an organization to effectively start and manage inbound or outbound call campaigns. Features include unlimited ACD Queues, unlimited call agents, comprehensive reporting, real time queue statistics, real time queue monitoring, soft phone (optional add-on), optional predictive inbound and outbound dialing, gloCOM Call Center app, and many more. Download our Call Center software TODAY:

call center
call center software
  call center
call centre
Download PowerPoint Presentation
call center software
Descargar Presentación PowerPoint en español
call centre
Download PDF Brochure
call center software
Descargar Folleto PDF en español
Do you use Open Source products such as Asterisk ?
     
call center  
ACD Queues
• Unlimited Agents and Queues
• Queue Strategies
• Call Recording
• Predictive Dialer
• Queue Call Back

• Static Member Login

• Powerful Reporting

• PDF/CSV reports
     
gloCOM Call Center
• VoIP Soft Phone
• Instant Messaging Client
• Agent Panel
• Agent Status & Efficiency
• Agent Operations
• Fax Send/Receive
• Agent Pause Reason Codes
More info
  call center software
Each Call Center is Different. How do I choose ?
     
call center  
Call Center Statistics
• Queues/Agents statistics and real time status
• Inbound/Outbound Graphs
• CSV and PDF Data Export
• Windows, Mac, and Linux Desktop Applications
 
call centre
call center software
     
call centre voip  
Real Time Agent
Monitoring
• Barging
• Listening
• Monitoring
What Kind of Company Do You Want to Start?
   
Call Recording
• System
• Agent
• Queue
• Instant
  call center
     
call centre  
Custom Development
Per customer request, we develop custom
PBXware features for their specific business needs.
     
PBXware Integration
PBXware is ready for integration with Outlook, Miscrosoft Exchange, SUGARCRM, Salesforce, Zoho, Bullhorn, Microsoft Dynamics, Zendesk and customer custom CRM or any other proprietary CRM integration using our custom development service.
  call center software

 

 

     
call center  
Personal Account Manager
Our Personal Account Managers will take GREAT care of our customers, provide FREE sales consultancy and to convey some of the experiences gained during several years of work in the telecom industry.
     
PBXware Desktop & Mobile Application
In order to further enhance PBXware experience and functionality we have specially developed a gloCOM - Unified Communications application for Desktop & Mobile platforms.
  call centre

View the Call Center Crib Sheet on our blog, read about what others have done with Call Center PBX, or learn about the custom work we can do at your Call Center.

 

call center  

 


Features
System Dashboard
Hot Desking
SIP Transports Supported
Benefits
Supported Hardware
Digital Trunks ISDN PRI
Digital Trunks ISDN BRI
Analog Trunks
Supported Software
Softphones
Appliances
Certified Appliances
Release Notes
Screen Shots
Web Interface Screen Shots
On Line Demos

Call Center Desktop Applications

 

 

 

Comprehensive Call Center Statistics and Real Time Monitoring

 

 



 


Products
PBXware
  Business PBX
  Call Center PBX
  Multi-Tenant PBX
  Soft Switch
  Astribank Integration
  IP Key System
gloCOM
TELCOware
Appliances
SERVERware
SIP Security
SIP Monitoring
Switch to 4.0
gloCOM
Get CPEXPO Pass
Cool Feature #8
AgentCom
Case studies
Click here - SALES Click here - SUPPORT
Privacy Policy Copyright Bicom Systems 2003 - 2016


Bicom Systems at Twitter       Bicom Systems at Facebook   Bicom Systems at Flickr   Bicom Systems at Voip-Info   Bicom Systems at FierceVoIP