Two Years Later, Nova IX on What's Changed in South Africa’s UC Market

Malcolm Turnbull, owner of Nova IX, checks back in two years after his first Bicom Chats appearance to talk about how Bicom's pricing models and PBXware's simplicity have continued to hold up in South Africa's price sensitive market. He also covers a post COVID shift in how customers use UC products, updates to PIN based dialing, and how Nova IX is now managing deployments of up to 12,000 extensions.