Reseller Resource Library

Tour of gloCOM 5.3

Join Bicom Systems & Fanvil in this webinar to see the newest features in gloCOM 5.3. and learn all about the latest & greatest from Fanvil.

New features include Personal Dialer, Sennheiser Integration, PCI Compliance with Remote DTMF, and more!

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PBXware Walkthrough Webinar

After releasing THREE new versions in just ONE year, we have many exciting features to discuss! This webinar gives you a behind-the-scenes look at PBXware with highlights from past, present, and future editions.

Learn what’s new in PBXware 5.3, look back at the top features from PBXware 5.1 and 5.2, and get a sneak peek at what’s coming in PBXware 6.0.

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Fraud Protection Webinar

Don’t lose another dollar to toll fraud. Discover a safe carrier-grade softswitch solution from Bicom Systems in partnership with ThinQ.

Plus get a behind-the-scenes look at our SIP Protection Module, sipPROT. Learn from our developers how to protect your system from brute-force break-in attempts, Denial of Service attacks, and more – all in real-time!

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How & Why to Use Hot Desking

Take a tour of the ins-and-outs of Hot Desking to visualize how it works in real-life offices. Learn how companies like Square and Deloitte use Hot Desking to save money and increase collaboration.

Get a behind-the-scenes look at the PBXware Hot Desking feature.

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7 Reasons to Start Selling CCaaS

Contact Center as a Service (CCaaS) is a simplified, cloud-based, feature-rich service that improves customer experience with no hassle.

Selling CCaaS will enable you to meet customer demand, increase your revenue, and build your brand. To learn more, read our 7 Reasons to Sell CCaaS.

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How to Sell VoIP

The VoIP market is expected to grow to a 140-billion-dollar industry by 2021. Yet data shows that nearly half of all businesses do not use VoIP, and the other half often do not use it to its full potential. So why the disconnect between opportunity and actual use?

Our ebook and webinar discuss the missing link in the equation and how to find your niche in this booming industry.

BONUS: How to Sell VoIP is available as a WEBINAR too.

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7 Reasons You & Your Customers Should Switch to Hosted

Transitioning to a hosted model will enable you to sell more, earn more, and enter the future with peace-of-mind.

And you will not be alone – the value of the global Hosted PBX is expected to double from $4.73 billion in 2018 to $9.5 billion by 2023.

7 Reasons You & Your Customers Should Switch to Hosted will take you through the top seven benefits of a Hosted PBX for both you and your customers including more sales, more profits, and a secure future.

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How to Start and Grow Your ITSP

The instruction manual for all Internet Telephony Service Providers, How to Start & Grow an ITSP has already helped hundreds of ITSPs grow from the ground up. Based on years of real-life experience, this free whitepaper covers three steps to starting and growing in ITSP:

  1. The approach – how to find customers
  2. The delivery – how to create a core system
  3. The stay in & get ahead – how to overcome challenges

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Do You Still Need a Desk Phone?

In 1876 Alexander Graham Bell was granted a patent for the first telephone ever. Nearly a century later, Motorola introduced the first mobile phone in 1973.

Yet even after 44 years, the ever-advancing mobile phone has not replaced traditional technology. What is it that makes desk phones so indispensable? And are we, now 17 years into the new millennium, ready to get rid of them altogether?

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5 Ways to Increase Customer Loyalty

Today’s most successful telecoms are gaining a competitive edge by keeping their customers for longer.

We all know the challenge of making sales and the frustration of losing customers after all that hard work. Not to mention the loss of profit, the ruined reputation, and cost of remarketing that can result from customer churn.

To directly address this challenge, Bicom Systems created a video presentation with 5 Ways to Increase Customer Loyalty.

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How Bicom Partners Make More Money

Telephony Service Providers everywhere are increasing their profits by subscribing to an integral solution that supports and sustains growth.

Benefitting from more tools than ever before, subscribers are drawing more leads, making more sales, earning more from each sale, retaining more customers, and ultimately growing more.

Learn all about this growth-inducing solution and how it can be yours by downloading How Bicom Partners Make More Profit for free.

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Is Your VoIP Safe?

Your VoIP system is only as good as it is secure. Whether you are a start-up or an established Telco, security should be high on your to-do list. But don’t worry; Bicom Systems will help you get started.

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Telco-In-A-Box Brochure

Telco-in-a-Box gives you all of the pieces to start or grow your telecom in ONE cohesive package.

By providing a foundation, telephony, billing, mobility, security, and more, Telco-in-a-Box is the one product that can meet all of your telecom needs. Learn more in our Telco-In-A-Box product brochure.

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Wind in the Sail of Unified Communications

Unified Communications is not a single product, but rather a grouping of products that work cohesively to streamline your business. Despite its name, UC is far from limited to communications. Enhancing all operations throughout your business, UC is the master key to business success.

Learn more about the power of UC and what it can do for you in our special Educast hosted by Telecom Reseller and Sheila Belzil.

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Considerations to Choosing an IP Phone System

Learn how to navigate the process of choosing an IP Phone System from experienced professionals in Considerations to Choosing an IP Phone System.

This whitepaper covers the research step of your journey and gives you all the essential information.

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Custom Solutions to Win Your Next Deal

You are only as good as your next deal.

Bicom Systems develops custom solutions so our partners can win every single deal. Sometimes all it takes is one extra feature, one small difference, or even just the gesture of flexibility to win a customer over. Get more information and real examples in our Custom Solutions brochure.

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Featured Blog Post: How to Sell… Part 1: UCaaS

In our previous blog series on 3 Steps to Telecom Success, we discussed a number of things that you can do to realize sustainable growth, increase your profit, and increase customer loyalty. One of the overriding themes was adding more cards to your deck – bundling more services into your existing offering.

Perhaps you have made the decision to add Unified Communications, mobility, or something else to your solution, but what’s next? How do we sell this new service? Our next series is on “How to Sell…” We will cover UCaas, Mobility, and Integration to start. If you want to learn how to sell other services, please give us your suggestions in the comments below.

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White Label documentation and marketing materials

Use our continuously updated White Label guides, manuals, brochures, datasheets and other resources or use them as a template to create your own branded documentation and marketing materials with your company identity.

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