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To replace Caller ID with the custom data:
- Login to the system administration
- Navigate to 'DID'
- Click on the 'Edit' button next to the preferred DID
- Click on 'Advanced Options'
- Set 'Replace Caller ID'='%PRODUCT% - UK TRUNK 1'
- Click on 'Save'
NOTE: '%PRODUCT%' variable will pass on the original Caller ID information and will add 'UK TRUNK 1' to it. So the complete Caller ID will look something like: '1004 John Smith- UK TRUNK 1
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