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The system can be set to check at regular intervals if the device is still online. If the device does not answer within the configured period of time (in ms-milliseconds), it is considered offline for future calls. This is done via qualify option. The default time is 2000ms(2 sec). To set the qualify time: 1. Login to the system administration. 2. Click on corresponding icon to edit Trunk. 3. Under the 'General' group there is a 'Qualify' option. 4. Enter your desired value in ms(e.g.8000) and Click the 'Save' button.
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