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Number translation is actually a process where the user dials one number and the system dials a different location. For example, the system can be adjusted so that all 1-800-555-1212 dial will be dialed to 1-800-373-3411. This way you can save the calling costs. The system can do this and the best way for this transformation is to edit the 'extensions.conf' file: | • | Go to 'Settings: Conf Files: Extensions.conf' |
| • | Under the '[default]' section add the following lines |
exten => 18005551212,1,Goto(default,18003733411,1) In this case, when the user dials 1-800-555-1212, the system will actually call 1-800-373-3411
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