| 
  When experiencing the high/low sound volume for calls received over Zaptel trunks:
 - Login to the system administration
 - Navigate to 'Trunks'
 - Edit the Zaptel trunk
 - Click on the 'Advanced Options'
 - Set 'RX Gain'='2' for example to boost incoming signal by 2dB (decibels) 
 - Set 'TX Gain'='1' for example to boost outgoing signal by 1dB (decibels)
 - Click on the 'Save' button
 - Click on the 'Restart' button
 
  
 |