Download the latest version of gloCOM from the Bicom Systems website
Start the installation by double clicking on the downloaded file
Provide the necessary information required by the installation wizard (such as user information, installation location, etc.)
[Licensing]
After a successful installation, start the gloCOM
When starting gloCOM for the first time, you'll be asked for a license key. Please contact your Bicom Systems account manager and request a gloCOM license if you do not have one already.
[First start]
After providing a license key, a gloCOM login window will appear. You will be required to create a new 'Session' in order to connect gloCOM to a PBXware.
Click on the 'Create new Session' button
Under 'Service Provider' settings, please provide the following details:
[PBXware]
'Server Hostname/IP Address' = PBXware IP address or da domain name
'Username' = PBXware daemon username ()
'Password' = PBXware daemon password ()
[Extension]
In order to connect gloCOM to PBXware, you have to create an IAX extension on PBXware, this will be used by gloCOM
The created extension details provide to gloCOM 'Account' window
'Display name' = A custom name assigned to extension
'Extension' = PBXware IAX extension number
'Username' = PBXware IAX extension number
'Password' = PBXware IAX extension secret
Once the PBXware and IAX extension details have been provided, click on the 'Sign In' button
If the provided details are correct, you should be looking at the main gloCOM window displaying a softphone on the left and available PBXware extensions on the right hand side