Products
Bicom Platform
UC Platform that seamlessly integrates a suite of powerful products.
PBXware
Offer robust voice communication services to your clients.
Contact Center
Explore our Omnichannel CC designed to improve the customer experience.
PBXware Multi-Tenant
Efficiently manage a diverse customer base from a single installation.
gloCOM
Offer a feature-rich and user-friendly interface for desktop communication.
gloCOM GO
Extend your UC services beyond traditional desktop environments.
gloCOM Meeting
Enhance your offering by providing efficient virtual meeting capabilities.
SERVERware
Provide a virtualized environment for hosting UC services.
sipPROT
Offer a secure communication environment to your clients.
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Tailored UC for Every Business Size
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Cloud, On-premise, Hybrid
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Tech Wiki
In-depth tech library that guides you through utilizing our products and support.
Why Us
About Us
Pioneering UC Innovation Since 2003
White Label
Unleash the full potential of your brand.
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Support You Can Rely On
Your safety-net as a Service Provider.
Industry Expertise
Experienced team that brings exceptional solutions.
Services
Training
Unlock Your Potential with Comprehensive Training
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Careers
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Join us in creating a telecommunication revolution.
Open Positions & Benefits
We’re always looking for creative and talented people.
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gloCOM
Agent
Features
SoftPhone
2x Phone account(s)
Blind and Attendened transfer
4x Phone Line(s)
Auto Answer
Voicemail button
Custome Ring Tone
Onhold/Resume
Redial
Speed Dial
Voice Codecs: ulaw, alaw, gsm, speex, ilbc
Echo Cancellation
Adaptive Jitter Buffer
Mute
Standard Features
Easy Account Import
Instant Recording
Audio tuning wizard
Missed calls display
Call History
Call Parking
Call monitoring
Drag & drop actions
Keyboard Shortcuts
Presence Display
Service Providers
Backup/Restore
Conferencing
Conferences monitoring and barging
View Conference participants
Kick out/mute participants
Conferences scheduling
Conference direct invite
PSTN number invite
Instant messaging conference invite
Instant Messaging
Group Announce Message
Fonts customization
Instant messaging group chat
SSL encryption
Instant messaging client
Personal Message
Call Centre Features
Queues Real Time Display
Agent Actions
Queue / Agents
Quality of service
Queue URL popup
CRM Integration
Browsers integration
MS Outlook Dialling
Email Dialing
Call notification popup window
Command line dialing
URL Popup window
Faxing
Send/Receive History
Fax printer wizard
Supported Devices
VoIP Phones
Buetooth Headsets
DECT Headsets
Optional Modules
VPN client
optional
T.38 Fax-receiving and Fax-sending capabilities
Debug
Network Statistics
Diagnostics Log
End User Pricing
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