Running the US and India Markets from One Platform, VOIPOffice Explains How | Bicom Chats 2026

Shailaja Menon, Client Relations Director, and Ulsa Venkata Ramanaiah, IT Director at VOIPOffice, explain how the Bicom platform's infrastructure has let them serve the US and India from a single system with consistent quality and low latency, supported by automatic data replication and centralized management. They also reflect on ten years of partnership with Bicom, the shift in customer expectations from basic phone service to daily operational simplicity, and why in person conversations at the Partners Summit continue to shape the product roadmap.