Register multiple clients toa single extension simultaneously.
Hot Desking
Hot Desking is a feature that allows employees to work at any available desk in a workplace, so the company does not have to assign permanent desks.
Improved TLS Security
PBXware 4.0 supports SIP TLS and SRTP in integration with gloCOM. Although some manual setup is required on the server, using TLS will greatly enhance security.
PBXware Performance
SIP Reload per Peer SIP Extension replaces entire system.
PBXware 4.0 Call Center Features
Agent Pause Reason Codes
Set reasons why your call center agents are taking breaks (i.e. lunch or restroom break).
CRM Integration
PBXware now integrates with several Customer Relationship Management solutions.
PBXware 4.0 is introducing support for Salesforce, Zoho, SugarCRM, Zendesk and Microsoft Dynamics.
PBXware 4.0 gloCOM Management
gloCOM Editions and License Counter
Bind gloCOM edition per extension! This prevents users from switching between editions without authorization.